Regions BankReviews of regions.com

Violates Uniform Commercial Code (UCC § 3-114) … U.S. banking rules do not require that the words “thousand” and “hundred” be explicitly written out on a check for it to be valid — as long as the amount is clearly written and unambiguous in the legal amount line (the line written in words, not numerals).

Regions bank holds the financing on my clients solar loan. We sold her house and the buyers are willing to assume the solar loan through Regions bank. We are cleared to close this Thursday with the exception of bank review of the solar loan paperwork. We turned everything into Regions immediately and they have approved the buyers ability to assume the loan. However NO ONE at Regions will work with us to email us the solar loan paperwork - we’ve called daily for weeks, and all they say is they reserve the right to take up to 60 days to process the paperwork. Home sales are shorter than 60 days. They told me I could expedite the file 3 days before closing and today when I called to make the request they said that they don’t do this. The customer service is horrendous. Do NOT choose them for your solar financing. I will share this experience with all my Real Estate Clients and fellow agents to stay away from Regions for financing. We have people with furniture on moving trucks yet they won’t click send/email us so we can have the loan paperwork. I will continue to post our experience until someone actually decides to help us!

I've had Regions for years. Our pay schedule is every Friday, but I, and others, get paid 2 days earlier, on Wednesday. It's ALWAYS been this way. So I'm used to setting up bill pay for Wednesday. So imagine my surprise when I didn't get paid by the same time I'm used to. I check with the bank and they don't show any pending deposits and I check with management and HR And I'm told that I shouldn't expect my pay to be earlier which is ridiculous since I've always been paid on the same day but I'm also told by an ex-bank employee that getting paid a few days earlier is a courtesy done by the bank and that it's up to them if they pay you a few days earlier. So now my bank is in severe overdraft and I'm hoping that if I get paid tomorrow then it will be fine so I ask when the overdraft fees will start to post, because at the most I'll get paid in 2 days. Most banks, including every bank I've ever banked with previously, would give three business days. They gave me ONE! THEY GAVE ME ONE DAY. MY BANK OVERDRAFTED TODAY AND THEY SAID I HAVE ONLY TODAY.

Horrible. I have had issues with the external transfer since opening the account. Regions bank just seems not to be able to get it done. The customer service people are nice, but they do not know a damn thing. I have spent so much time going to the branch to be "verified". I have spent hours on the phone, literally hours, only to be told "we can't do anything about it in this department. Yet, no one can get me to the right department. Totally frustrated and disappointing. I really would have liked to use a bank in my hometown, but I guess it just wasn't meant to be. I will go find another bank. If you are reading this, think twice before becoming a customer. **UPDATE** The external transfer is now working. I am only increasing the review to three stars because it took them so long (over three weeks) to fix it and nobody seemed to know what was going on. Customer service at the branch and online tried their best, but whatever department it took to fix it is responsible for this low review.

I had my card locked with the LockIt feature and the bank still allowed transactions to post to the account. The bank is trying to say it is my error since I had the card unlocked earlier that day. This is false and I received emails from regions explaining the transactions were blocked and they still went through. The banking system failed and they are trying to put this on me as a customer. My account is not negative and Regions is saying there is nothing the can do until the transactions post. Why when i did not authorize these transactions and your system gave me a notification that the card and transaction where blacked.

Llevo mas de 35 minutos esperando para que un oficial me atienda. Solo 2 oficiales. Una de ellas termino con un cliente y sento a otro que entró luego por la puerta, despues que yo. Le pregunte a Lixandra, la otra oficial que estaba con un cliente y me dijo que tenia que esperar a que ella finalizara. Lixandra finalizo, paso por delante de mi y salió sin decirme nada. Llevo 20 años en este banco y todavía no se como he soportado su desprecio para sus clientes.

I transferred money from my saving account into my credit card by mistake on my part which was my mistake. Instead of being something simple to fix they have given me the run around and told me it will take at least 3 days to get my 9000.00 out 0f the one account back into the one I wanted in.

Great place and good people you can always trust to help you in everyway.