Regions BankReviews of regions.com

It's not surprising to see such horrible reviews. This is one of the worst banks that I have ever worked with. I was traveling abroad and two of my cards were stolen. They told me that they were sending the cards to my address in another country and they never did. I constantly followed up for weeks and they kept assuring me that the card was being shipped. Turns out that was a lie. They never shipped the card whatsoever. Then they told me that they couldn't ship the card to another country so I said fine, send it to my address and I will get the card shipped to where I'm located. At that time they sent me an email saying that they were gonna close down my account if I didn't verify my address using a utility bill so that was an issue then to top it off my credit card stopped working but only for transactions that required me to take money out so now I'm in another country with no cards and I can't take money out. They had me running around to multiple in the city, when they were well aware that something was wrong on their end I spent hundreds of dollars because I kept having to contact them to try to resolve the problem which she never resolved Chat support is absolutely horrible. Representatives are lazy, unprofessional, incompetent, and rude. I've spent hours probably at least 50 hours dealing with my issues and you guessed it. There's been no resolution. They are absolutely horrible and I do not recommend them.

I use an ad-blocker and got an ad for regions while using youtube. This is a clear case of malware taking control of a user's machine/software away from that user.

I have been with REGIONS BANK for since 2007. I have never had a problem or bad experience. I use the RIVERVIEW FLORIDA Branch. Every time I visit ALL employees are VERY HELPFUL and FRIENDLY. I have sent funds to Spain and never had a problem. REGIONS BANK IS A GREAT BANK... Daniel & Andrea Rich

Waste of time dealing with them. They were recommended to us for a well repair; we make plenty of money and have credit in the 730s. Their rationale for declining us, after weeks of submitting document after document, was that our taxes show less income than we actually make—excuse us for having an excellent CPA who minimizes our tax burden as a small business! Avoid this company like the plague; we are now in week six with no water of our own, running off of our neighbor thankfully. Don't walk—run from this organization.

Had a horrible experience with Regions Bank. Needed some paperwork for my disabled brother to keep his residence. The paperwork with be a 15 minute job, at the most, for any customer service rep. Local branch wouldn't help. Directed me to a customer service line as well as a website. Regional customer service directed me to the website. Website won't allow me to put in the request (I am the client). No one willing to help. Customer rep kept telling me to go to the website and there was nothing more to do. Will change banks within weeks. Never want to go thru this again!

Desde Miami FL en los comienzos de este banco tenemos cuentas con ellos, pero en estos últimos diez años han disminuido en calidad del servicio, atención y protección al cliente, en estos momentos es un pésimo banco para tener cuentas, y estamos buscando para donde irnos y abrir nuevas cuentas en otro banco, porqué no deseamos continuar los servicios con ellos

I HAVE BEEN TRYING TO CASH OUT A CD FOR NEARLY 5 WEEKS. STILL DON'T HAVE MY MONEY. BEEN LIED TO MOR ETHAN ONCE, CAN'T GHET THEM TO RETURN A PHONE CALL OR RESPOND TO AN EMAIL. WENT BACK TO THE BANK IN PERSON THE 6TH TIME IN 5 WEEKS TODAY!!! THEY STILL HAVE MY F'N MONEY "PROCESSING" THE CHECK. ALTOUGH MY CD IS AS GOOD AS CASH (?) I TRIED TO GET THEM TO JUST GIVE ME 50K CASH BECAUSE OF THE LACK OF RESPONSEFROM THEM BUT THEY TELL ME THEY CAN'T ISSUE CASH?

Very frustrated and not feeling like my bank of 20 years is properly taking care of me in my time of need. I went to them because I felt my account may have been compromised and told them I had some medical bills still pending to clear. I was told not to worry. Well those bills did not get taken care of and have caused both fees and cancelations of seriously needed and long awaited cardiac appointment. Medical supplied did not get delivered. Ugh. We left money in the account to pay for them and still they denied it. The manager, Miguel just gave me a bunch of lip service. Does no one get it?? I have 6 figures in this bank and they dont seem to care about me. Why, Miguel?? You are supposed to give a damn when you staff messes up! Get some training in customer care.