Helen J.
I have been a simple customer from…
I have been a simple customer from Regions in Sarasota, FL since 2010. It was a handy bank. I am permanently disabled and reside outside the country in order to afford my life. Last year when my mailing address changed, they took a long time to verify me. But they did this. Voting by email was a cinch compared to the obstacles they have had me go through. I have temporary addresses like many. When they put an unnecessary security hold on my account, I verified my address and the system conveniently will not accept it. This is just a way to bug a human being who is able to reside in another free country. I believe it is completely unecessary. When they told me they could verify me by sending me a text code, their system is pitiful because it doesnt. But my family who banks with everyone else has a clear option. I do not have a luxury of traveling all the way back to the bank. This is why it seems about time for me to kill the switch on this bank.



