Regions BankReviews of regions.com

I wish I could leave a -5! This bank is a joke! You can find better customer service in a dumpster

My online banking got hacked and $600 was stolen from my account, I called their fraud number and took every possible action that could. I just received a notice saying that my account will not be credited and that the charges was appears to have been authorized. The man at the branch had already told me I was the 3rd person that came in that morning saying their account had been hacked and compromised. Their security ain’t worth a grain of💩, I wouldn’t recommend them to my worse enemy!!!

Very poor customer service.

Used the notary there today... Katherine was the lady's name she was so helpful and went way beyond to help!!! You just don't find service like that no more .. and it's free if you are a member... I saved . $$$ big time

On vacation out of the country and was using a secured credit card by regions and funding the card using the Zelle product. I find out 3 days into the trip that regions has a daily and monthly limit on the Zelle product. I tried to contact regions and never got the support. Forced to use a regions bank card with a 3% tax on ever purchase. I manage a 553 employee business and plan to express my frustrations with all of them. Absolutely TERRIBLE....

⸻ I am extremely dissatisfied with Regions Bank. Their overdraft fees are excessively high—charging $32 for each overdraft, even if multiple transactions occur on the same day. I have banked with several institutions before, and $32 per transaction is far beyond reasonable. In addition, their customer service is highly inconvenient. They do not have 24-hour bankers available, which makes resolving issues especially frustrating. Furthermore, I had a dispute that was initially approved, but months later, the bank reversed the decision and took the credited funds back. Initially, I did not receive any credit; I had to wait until the claim was thoroughly investigated before finally getting paid. Then, without notice, the funds were reclaimed months later. Regions Bank’s lack of consistency and transparency, combined with their steep fees and limited customer support, make banking with them an ongoing challenge. I am currently waiting for them to open just to address this issue once again. From my experience, Regions Bank lacks the customer-focused approach that other financial institutions offer, and I would not recommend them to others based on these persistent problems.

Regions Bank is not a serious bank. After years of flawless use, never an overdraft and always keeping a few thousand dollars in my checking, I tried to mobile deposit a check for 3000. They are holding it for 10 business days which turned out to be more than 2 weeks. Why on earth would Regions think I would ever use them again after this predatory and arbitrary act? No other bank I have ever used has had such a predatory check hold policy. Of course, they had my money within 2 days. The check cleared and they know it is cleared. It is a check from an account at a major bank that I have used dozens of times before. Unprofessional and useless as a bank.

AVOID USING THIS BANK!! If you ever have a fraudulent charge on your debit card, you will never get it back! All the murchant has to do is send some bogus paperwork showing the transaction and your card and say it was authorized, and Regions will side with them! Even after the merchant agrees to refund you the money, and can't through the card that was closed, Regions will not accommodate you in any way for them to send the money back to your account. They will say it is out of their hands and it is on you to reach out to the merchant and have them send it another way. Which of course, the merchant is not willing to do. They do NOT have the best interest of their clients unless you have hundreds of thousands of dollars or more in their Bank for them to loan out to everyone else. GO ELSEWHERE!!!