Regal PawtraitsReviews of regalpawtraits.com

Response from Regal PawtraitsAug 20, 2026

Hi Irina, we’re genuinely sorry to hear that you were disappointed with the final portrait. We do want to provide some context, as our records show that your order went through several rounds of proofing and revisions. You requested changes to the background, removal of the title, and adjustments to make the head placement look more natural, and our artist provided updated proofs in response to that feedback. A third revised proof was then sent on 17 June. When no further response was received, the proofing system automatically approved it on 21 June. Our proofing process is designed specifically to give customers the opportunity to request changes before an order moves forward, and we’re always happy to continue refining the artwork when feedback is provided. We’re sorry that the final result still did not meet your expectations, but we also want to reassure future customers that this order was not completed without consultation — multiple revisions were made based on the feedback received, and the final proof remained available for further comments before it was automatically approved.