Regal PawtraitsReviews of regalpawtraits.com

Great customer service, paintings are alright, looks like I don't have a neck in mine but everything else was good.

The portrait is ok, a little washed out, but ok. Not ok is how long it took. I paid the extra money for the super fast, skip the line, delivery & that seemed to have no effect at all. I would probably use this again, but I would not believe you can get "quick" delivery. It will take the better part of a month AFTER you approve the portrait.

I love the picture. The price was worth it. However, if I might make one observation… the arms are not in proportion with the head. They are too long and make the image almost ‘ape-like’. I should have picked this up on the proof you sent me. This takes away the overall impression of the finished picture, which is a pity.

Nothing about my transaction went smoothly with this company. I placed my order in the middle of January, did not receive the proof until January 28th - approved the proof shipping label was made and took 15 days for the product to arrive. Upon opening the box the picture was of another couple. i reached out several times asking for the correct product to be sent. no replies over e mail or text. Phone number for the company is not active. I have continued daily e mailing support and texting the number given and no response. Follow Up 4/16/2025 After several unanswered texts, e mails and the review on trust pilot I did receive the correct product in about a 5-to-6-week time period. The item shipped was correct and is exactly as ordered. I received a text about a week after receiving the product and was told that they had an internal communication problem causing the issues. After reading positive reviews maybe this was a one off? If you order from the company I hope you have better luck than my experience. I raised my original star rating from a one to a three since they did make it right and the product turned out great.

Excited to get mine but I haven’t been able to get in touch with the company and I need to change the delivery address as I accidentally sent it to my old address . It’s been a week now

Fun gift! They had some trouble communicating with costumers when they launched but they ended up giving me my fast shipping money back for arriving late. Gift is perfect though!

Update: a couple days after I contacted my bank to cancel payment, I received my order. It's bizarre because the website says it's still processing. The piece itself is decent and looks just like the proof. Very disappointed in the lack of timeliness and responsiveness. I'm pretty sure this is a scam. I placed an order 2 weeks before Christmas and paid extra for rushed production. I quickly received and approved the proof. It has been "processing" for 3 weeks. I've reached out via Facebook, email, and their "contact us" form submission. I've received no response.

It could have been better. Hands looked phoney which threw it off.