Regal PawtraitsReviews of regalpawtraits.com

4.1158 reviews
Wedding & Party

Regal Pawtraits

About Regal Pawtraits

Regal Pawtraits creates regal renaissance-style oil portraits featuring pets and humans while raising awareness for homeless pets. Sustainably Made with Our Partners in USA, Australia, United Kingdom, and New Zealand.

Regal Pawtraits (regalpawtraits.com) has 158 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: regalpawtraits.com
Website: regalpawtraits.com
Category: Wedding & Party
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 22% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Regal Pawtraits

Regal Pawtraits (regalpawtraits.com) has 158 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: regalpawtraits.com
Website: regalpawtraits.com
Category: Wedding & Party
Listed on Five Star Index: 2026

john D.

Feb 21, 2025

Issue Resolved - Thanks Trust Pilot!

Nothing about my transaction went smoothly with this company. I placed my order in the middle of January, did not receive the proof until January 28th - approved the proof shipping label was made and took 15 days for the product to arrive. Upon opening the box the picture was of another couple. i reached out several times asking for the correct product to be sent. no replies over e mail or text. Phone number for the company is not active. I have continued daily e mailing support and texting the number given and no response. Follow Up 4/16/2025 After several unanswered texts, e mails and the review on trust pilot I did receive the correct product in about a 5-to-6-week time period. The item shipped was correct and is exactly as ordered. I received a text about a week after receiving the product and was told that they had an internal communication problem causing the issues. After reading positive reviews maybe this was a one off? If you order from the company I hope you have better luck than my experience. I raised my original star rating from a one to a three since they did make it right and the product turned out great.

Response from Regal PawtraitsApr 12, 2025

Hi John, We're so sorry for the experience you had—this absolutely isn’t the standard we aim for. I can confirm this is resolved now :) After seeing your messages, we immediately processed and shipped a corrected reprint of your portrait. According to USPS, it has now been delivered. You can track it here: 📦Tracking link: https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=2&text28777=&tLabels=9405536208071274640795 We sincerely apologize for the delay, the initial mix-up, and the communication breakdown. We're actively working on improving our response systems to prevent this in the future. Thank you for your patience, and if there’s anything more we can do to help, we’re here for you. – Sofia