Reframe: Drink Less & ThriveReviews of reframeapp.com

Response from Reframe: Drink Less & ThriveSep 13, 2026

We’re sorry to hear about your experience and understand how frustrating unexpected subscription charges can be. We’d like the opportunity to review your account, clarify exactly where the subscription and charge originated, and help resolve any billing concerns. Please reach out to our support team at [email protected] with the details of the charge, and we’ll be happy to investigate this for you.

Response from Reframe: Drink Less & ThriveSep 8, 2026

We’re very sorry to hear about your experience with the renewal charges and the difficulty you’ve had getting this resolved. We understand how frustrating it is to be waiting for a refund, especially after reaching out multiple times. Please email us directly at [email protected] with the details of the remaining charge so our support team can locate your account and look into what happened. We apologize for the frustration and would appreciate the opportunity to get this sorted out for you.

Response from Reframe: Drink Less & ThriveAug 31, 2026

We're really sorry for the frustration and difficulty you've experienced trying to cancel, that's not the experience we want anyone to have, and we understand why this has been so upsetting. Please reach out to us directly at [email protected] with your email ID, our team will be glad to help get this resolved for you as quickly as possible. We're sorry again for the trouble, and we appreciate you giving us the chance to make this right.

Response from Reframe: Drink Less & ThriveAug 31, 2026

We're really sorry for the frustration and the lack of response you've experienced, that's not the standard of support we want to provide, especially around something as important as an unexpected charge. Please reach out to us directly at [email protected], and we'll make sure to get this looked into and resolved for you as quickly as possible. We're sorry again for the trouble this has caused.

Response from Reframe: Drink Less & ThriveAug 18, 2026

We’re really sorry to hear about your experience. We understand how frustrating it must be to feel like you haven’t been able to get the help you need. We’d really like the opportunity to look into this and make things right. Please reach out to us at [email protected] with your account email, and our team will be happy to help with your cancellation request. We’re sorry again that you’ve had such a frustrating experience.

Response from Reframe: Drink Less & ThriveJul 27, 2026

We're so sorry to hear about your experience. This is not the experience we want anyone to have with Reframe. We believe we've responded to your previous inquiries and resolved the issue, but we'd love the opportunity to make sure everything is sorted out for you. Please reach out to us at [email protected], and our team will be happy to review your account, answer any questions, and make sure you have access to your subscription. We sincerely apologize for the frustration and appreciate your feedback.

Response from Reframe: Drink Less & ThriveJul 21, 2026

We're truly sorry for the frustration and disappointment you've experienced. We completely understand how upsetting it would be to lose access to years of personal progress, and we regret that this situation has left you feeling unheard. We did respond to your support request and have since worked to resolve the issue on our end. If you haven't already, we kindly ask that you take a look at our most recent reply, as it contains the latest update regarding your account. We also sincerely apologize for the delays in communication. While that's not the experience we want anyone to have, we appreciate you continuing to work with us while we investigated the issue. Your feedback is incredibly valuable, and we're sharing it with our team so we can improve both our communication and our support experience going forward. Thank you for giving us the opportunity to make this right, and we hope to hear from you after you've had a chance to review our latest message.

Response from Reframe: Drink Less & ThriveJun 28, 2026

We're really sorry to hear you've had this experience. We understand how frustrating it is when an app stops working after an update. Please reach out to us at [email protected], and we'll work with you to get this resolved as quickly as possible. We appreciate you bringing this to our attention, and we'd like the opportunity to make this right.