Reformly Reviews | Read Customer Reviews of reformly.com

Reformly Reviews | Read Customer Reviews of reformly.com

Reformly reviews

524 approved reviews, newest moderated first

Uma P.
May 1, 2026
Shipping mistake rectified
I had the wrong item sent to me and I contacted Team Reformly. Kudos to Marge, Kate , and Jeianna who were quick to respond to my queries and professionally handled my issue . I received my correct item , and though I have been unable to use it currently ( due to some home reno work), I am looking forward to using it soon. All thanks to Team Reformly who did such a great job !
Response from ReformlyMay 1, 2026
Hi Uma, Thank you so much for your kind words, this truly means a lot to our team. We are so happy to hear that everything was resolved smoothly and that you received the correct item. It was our pleasure to assist you, and your patience and understanding throughout the process are truly appreciated. We are excited for you to start using your Reformly once everything settles at home. We are sure you are going to love it. If you ever need anything along the way, we are always here for you. Warm regards, Reformly Customer Support
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Kim van den B.
Apr 30, 2026
Great customer service!
This company is offering their products at a discounted rate. While the board itself is of good quality, I felt like the free digital products you are receiving along with the product were misleading at first. When I ordered, the order included a 14 day kickstart program, a 60 day transformation program and 200+ guided workouts for free. When actually downloading the app, the free workouts disappeared after 7 days, either only a few available options left. This is not how I had interpreted it, so I reached out to the customer service. The customer service has been very helpful explaining how to access and what I could access with the products I had ordered. And even altered the website to be transparent for customers ordering afterwards. I can speak highly of my experience with their customer service team and would place another order with this company knowing they put their customers first!
Response from ReformlyMay 1, 2026
Hi Kim, Thank you so much for sharing your feedback, and we are truly sorry for the confusion and experience you had. We completely understand how this situation could feel disappointing, and it is never our intention to cause any misunderstanding. We have reached out to you directly via email to clarify everything in detail and to help make this right for you. Your experience really matters to us, and we would love the opportunity to turn this around and better support you on your Pilates journey. Warm regards, Reformly Customer Support
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Jamie C.
Apr 29, 2026
Great customer service when I had an…
Great customer service when I had an issue, (app) and a timely response as well. Perfectly satisfied with the product itself as well. Marge was very helpful.
Response from ReformlyMay 1, 2026
Hi Jamie, Thank you so much for your kind words, this truly means a lot to us. We are so happy to hear that you had a great experience with our customer support and that everything was resolved in a timely manner. It is also wonderful to know that you are enjoying the product itself. Your support and feedback mean everything to us, and we are always here whenever you need any help along the way. Warm regards, Reformly Customer Support
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Michele F.
Apr 27, 2026
I’m unable to access any workouts…
I’m unable to access any workouts unless I pay for them.
Response from ReformlyApr 28, 2026
Hi Michele, Thank you so much for sharing your feedback. We are really sorry to hear about your experience and understand how confusing it can feel when trying to access your workouts. We have just sent you an email with step by step guidance to help you get fully set up and access your workouts without any issues. Please kindly check your inbox, as we would love to support you and make sure everything is working smoothly for you. We truly appreciate your patience and would love the chance to turn your experience around. Warm regards, Reformly Customer Support
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Rita J.
Apr 22, 2026
The website presents very well the…
The website presents very well the products so I really liked that. Once I receive my reformly board and start using it, I will be able to comment more on its efficiency. The celerity and kindness with which I was treated was amazing. Thank you so much and I wish you great success
Response from ReformlyApr 24, 2026
Hi Rita, Thank you so much for your kind and thoughtful words. It truly means a lot to us that you had such a positive experience with our website and customer support. We are so excited for you to receive your Reformly board and begin your journey. We hope it brings you an enjoyable and empowering workout experience, and we cannot wait to hear your thoughts once you have had the chance to try it. Wishing you all the best on your fitness journey and thank you again for your support. Warm regards, Reformly Customer Support
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Simon S.
Apr 20, 2026
Simple and effective
Bought for my partner and is very easy to use and motivated to continue through the app programs.
Response from ReformlyApr 21, 2026
Hi Simon, Thank you so much for taking the time to share your feedback with us. I am so glad to hear that your partner is enjoying the Reformly board and finding it simple and motivating to use through the app programs. That is exactly what we aim for, making workouts accessible, enjoyable, and easy to stay consistent with. We truly appreciate your support and are so happy to have you both as part of the Reformly community. Warm regards, Reformly Customer Support
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Ashley
Apr 16, 2026
Great value for what I paid
Great value for what I paid. Easy to transport the reformer around and use at the house or out and about!
Response from ReformlyApr 17, 2026
Hi Ashley, Thank you so much for your lovely feedback. We are so happy to hear that you are enjoying the value of your Reformly board and finding it easy to transport wherever you go. It is wonderful to know that you can stay consistent with your workouts both at home and on the go. That flexibility is exactly what we hope to bring to your routine. We are so glad to be part of your fitness journey and appreciate your support. Warm regards, Reformly Customer Support
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Nikolina Đ.
Apr 16, 2026
I love the reformerly board
I love the reformerly board. The delivery and the assembling were quick and easy. I love that it is quiet for exercising in the appartment and not dangerous for the small children if I leave it around. Very practical for small appartments and I do about 20 different exercises now on it, thanks to your videos on the instagram page. It id a very nice addition to my routine. Best regards, Nikolina
Response from ReformlyApr 17, 2026
Hi Nikolina, Thank you so much for sharing your lovely experience with us. It truly means a lot to hear how much you are enjoying your Reformly board. We are so happy that the delivery and assembly felt quick and easy for you, and that the board fits so well into your home and routine. It is wonderful to know that you feel comfortable using it in your apartment and around your little ones, and that our Instagram videos are helping you explore so many different exercises. It sounds like you are making the most out of your workouts, and we are so glad to be a part of your fitness journey. Warm regards, Reformly Customer Support
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