ReformlyReviews of reformly.com

Response from ReformlyJul 16, 2025

Thank you so much for this amazing review! We're thrilled to hear how much you're loving your Reformly board and that it's transformed your at-home Pilates routine. It’s great to know the design fits perfectly in your space and that the guided workouts are keeping you motivated. We’re especially happy to hear our team could support you along the way — that means a lot to us. Thank you again for the kind words and for being part of the Reformly community! We're here anytime you need us.

Response from ReformlyJul 14, 2025

Dear Emma, Thank you for taking the time to leave a detailed review, we truly value your feedback, even if the experience wasn’t what you had hoped for. As a founder I'd like to personally address some claims made in your statement. 1. The 28 days Guarantee & Return Policy The “unused” return condition only applies if someone wants to return the board before starting the 28-Day Challenge. The 28-day guarantee applies after completing the program, and we’ve clearly communicated that proof of completion (like a filled-in progress tracker) is required. We understand you asked some follow-up questions, apologies if our previous replies felt vague, we’ll make sure to update our support team to be clearer moving forward. 2. 28-Day vs 30-Day Challenge Originally, we called it a 30-Day Challenge, but updated this to 28 days to better fit the program structure. If you saw “30 days” mentioned somewhere, we’d love for you to point it out so we can fix it, sounds like an honest oversight, not an attempt to mislead. 3. Return Shipping Costs International return shipping is indeed at the customer’s responsibility, as stated in multiple places on our website including the return policy which can also be found during check-out. We’re not hiding this. As an international brand with fulfillment in the Netherlands, we’ve chosen this setup for its reliability and infrastructure, even though it unfortunately means higher return shipping costs for some regions. 4. Reviews in Exchange for Incentives We never ask for positive reviews, only honest experiences, whether good or bad. The message in our private community was clear about that. Most people only leave reviews when they’re disappointed, which creates a skewed image. When we invited our community to share their genuine thoughts, we were actually blown away by the positivity and impact our product had made. I'd like to point out however that we'd never incentivise positive reviews in exchange for money back of some sort. 5. Dropshipping Claim To clarify: we are not dropshipping. Our products are partially stored and fulfilled directly from our warehouse in the Netherlands, allowing us to ensure quality and faster delivery times. I hope this gives some clarity. If there’s anything else you’d like to discuss or if you’re still left with questions, feel free to reply directly, I’ll personally make sure you get a clear and fair response. I also see you've gotten a very clear response from us last thursday and so far we haven't received anything back, hopefully all questions were handled and everything is clear now. Warm regards, Leon Founder – Reformly

Response from ReformlyJul 16, 2025

Thank you so much for the lovely review! We're thrilled you're happy with the quality of the board and accessories, and that you felt supported throughout the process. So glad you're enjoying the app and the community too — we're lucky to have you with us! 💜

Response from ReformlyJul 10, 2025

Thanks so much for your lovely review! 💜 We're so glad you're enjoying the board and found the setup easy. We appreciate the feedback about the tutorial text — we'll definitely look into improving that! 🙌 Best regards, The Reformly Team

Response from ReformlyJul 10, 2025

Thank you so much for your honest and thoughtful review! 💜 We're thrilled to hear you're loving the pink board and finding the community and workout guidance supportive and beginner-friendly. We can't wait to see you thrive and feel the results too! 💪✨ Best regards, The Reformly Team

Response from ReformlyJul 10, 2025

Love this! 💜 We're so happy to hear it's been a game changer for you — that's exactly what we aim for! 🙌 Best regards, The Reformly Team

Response from ReformlyJul 10, 2025

Thank you so much for sharing this! 💜 We're thrilled to hear the board is fitting into your busy life and making movement feel doable and empowering. You're smashing it! 🥰💪 Best regards, The Reformly Team

Response from ReformlyJul 10, 2025

Thank you for your kind words! 💜 We're so glad the updates and early access helped ease any nerves — trying something new can be daunting, and we're here to make it smooth and supportive! 🌟 Best regards, The Reformly Team