Reformly Reviews | Read Customer Reviews of reformly.com

Reformly Reviews | Read Customer Reviews of reformly.com

Reformly reviews

524 approved reviews, newest moderated first

Manuela S.
Sep 7, 2025
Simple and fire
The board is simple but perfect! I really like it because the workouts are short, I don't stress myself out, and they work. I'm slowly losing weight, but above all, I look more toned. I completed the 28 challenge and now I'm at 45 on the app. I think it's the only program I'll be able to follow consistently. I think I'll buy another one and give one to my cousin as a gift.
Response from ReformlySep 8, 2025
Hi Manuela, We love hearing this! Thank you so much for sharing your journey! 💜 It’s amazing to know the board and challenges are helping you feel stronger, more toned, and motivated to keep going. Huge congrats on completing the 28-Day Challenge and moving on to the 45-Day Challenge, that’s real dedication! Warmly, Team Reformly
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Caroline C.
Sep 5, 2025
I am sadly repeatedly finding with the…
I am sadly repeatedly finding with the work outs that the narration doesn’t match what is being shown on the app. Considering we pay for this it’s very unprofessional and shouldn’t be happening. It isn’t a one off either I’m finding this on many of the programs. So clearly this hasn’t been checked and gives the impression of being very shoddily put together. I used to teach fitness classes so I know there is absolutely no excuse for this. I am very disappointed with the app.
Response from ReformlySep 8, 2025
Hi Caroline, Thank you for taking the time to share this. Your feedback is heard, and I’m truly sorry for the frustration. The narration/video mismatch you described isn’t the experience we want for anyone. We’re already reviewing the affected programs and pushing fixes. If you’re willing, could you share which workouts (program name + day) you noticed this on? That will help us correct them faster. You can reach us at [email protected]. Warmly, Team Reformly
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Laura
Sep 5, 2025
The company were really great at…
The company were really great at keeping it in touch while waiting for the board to be delivered. The board itself is great. It's lightweight and it's easy to use.
Response from ReformlySep 5, 2025
Hi Laura, Thank you so much for your kind words! We’re really glad to hear you felt supported while waiting for your delivery, and even happier that you’re enjoying your board. It’s great to know you’re finding it lightweight and easy to use. Wishing you lots of success on your fitness journey, and we’re always here if you need us 💜 Warmly, Reformly
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Maria Hviid L.
Sep 5, 2025
Satisfied customer
The board and concept overall was just as I expected it to be, so I am very happy.
Response from ReformlySep 5, 2025
Hi Maria, We’re so happy to hear that the board and concept met your expectations! Thank you for sharing your feedback—it means a lot to us. Wishing you lots of enjoyment and success with your workouts 💜 Warmly, Team Reformly
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Amy
Sep 2, 2025
Really disappointed with this product
Really disappointed with this product. I bought thinking it would be motivational however after waiting over 3 weeks for it to be delivered, the quality was extremely poor. I requested to return but they said I had to return the product to the Netherlands- even though it is registered as a UK company! This would have cost me £50 to return. They offered a 15% refund which I begrudgingly accepted but it didn’t make up for the issues. The quality is shocking with the foam already pulling away after only unwrapping it and the resistance on the band is weak. I’d advise only purchasing if you are certain you want it and willing to settle for the poorer material.
Response from ReformlySep 10, 2025
Hi Amy, Thank you for sharing your feedback, and we’re genuinely sorry to hear about your experience. We do want to clarify that, as stated in our Return Policy, all returns are processed through our Netherlands warehouse. We understand this may not have been clear enough at the time of your purchase, and we take that feedback seriously as we continue improving our communication. That said, we don’t want you to feel stuck or unheard. If you’re unhappy with the 15% refund you accepted, we encourage you to reach back out to us at [email protected] with your order details. We’d be glad to review your case again and see how we can resolve this more fairly for you. We’d love the opportunity to make things right and to restore your confidence in us. Warmly, Team Reformly
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Claire C.
Sep 2, 2025
My board was delivered and left outside…
My board was delivered and left outside my property and subsequently stolen i contacted reformly who keep telling me tracking said delivered yes it was but not to me trying to get a refund is impossible
Response from ReformlySep 3, 2025
Hi Claire, We’re really sorry to hear about your experience. We completely understand how frustrating this must be and want to get it resolved for you as quickly as possible. We’ve already sent you an email with the next steps, so please check your inbox (and spam/junk folder just in case). Once we have the needed details, we’ll be able to move forward with a solution. Warmly, Team Reformly
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Tracey C.
Sep 1, 2025
Easy to order and constant updates re…
Easy to order and constant updates re tracking delivery. Get up to date with short delay on arrival. Easy to set up, compact to store away. Have started 28 day plan. Going through the app to make sure I am using correctly.
Response from ReformlySep 2, 2025
Hi Tracey, Thank you so much for your lovely review! We’re really glad to hear you found the ordering process simple and appreciated the tracking updates along the way. It’s also great to know you had no trouble setting up the board and that it fits neatly into your space 🙌. We’re excited for you as you get started with the 28-Day Plan. It’s such a great way to build momentum. Take your time exploring the app, and if you ever have questions or need guidance, we’re always here to help. Wishing you lots of success on your Reformly journey. We can’t wait to hear how you get on! 💜 Warmly, Team Reformly
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Naomi R.
Aug 31, 2025
Great add on to exercise regime
I waited quite awhile for my board to come through. Once it came i went into the 28day challenge. Actually i love it, you have to accept stopping and starting video and it needs a little work to make it more user friendly, however, it is bringing a little more exercise into my already extensive regime and i love it. The communications between the owners of reformly and myself have been excellent and never ignored. If i could i would give reformly 4.5 only as i think explanations could be better but 5 is okay too for overall experience
Response from ReformlySep 1, 2025
Hi Naomi, Thank you so much for your thoughtful review! We’re delighted to hear that you’re enjoying the 28-Day Challenge and that it’s added a great boost to your exercise routine. We really appreciate your honest feedback about the videos — making them more user-friendly and adding clearer explanations is something we’re working on, so your input is very valuable. We’re also happy to know you felt supported by our team throughout. We never want anyone to feel ignored. Thanks again for sharing your experience and for the 5-star support, even with your constructive notes. It means a lot! Warmly, Team Reformly
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