RefillsReviews of refills.com

Response from RefillsOct 12, 2026

Thank you for your wonderful feedback! We’re delighted to hear that Noah Spencer was able to answer all your questions and resolve your concerns efficiently. Providing courteous, professional, and friendly service is something we take great pride in, and we’re pleased that Noah delivered such a positive experience. We’ll be sure to share your kind words with him.

Response from RefillsOct 12, 2026

Thank you so much for sharing your experience! We’re delighted to hear that our team was able to address your questions promptly and provide the personal support and guidance you were looking for. We believe clear communication and genuine human connection are essential, and we’re pleased that our team took the time to walk you through everything, even on a Sunday. We truly appreciate your trust in Refills and are excited to be part of your journey. Welcome to Refills!

Response from RefillsOct 12, 2026

We’re delighted to hear that getting started with Refills has been quick and easy, and that our patient support team took the time to explain everything clearly and ensure you felt informed and supported. We understand that you’re still at the beginning of your journey, and we appreciate you giving us the opportunity to be part of it. Thank you for choosing Refills! We look forward to continuing to provide you with a positive experience.

Response from RefillsOct 12, 2026

We’re delighted to hear that you received great customer service. Providing friendly, attentive, and helpful support is always our goal. We truly appreciate your support and thank you for choosing Refills!

Response from RefillsOct 12, 2026

We’re so pleased to hear that our team member was kind, supportive, and willing to go the extra mile to assist you. We strive to make every customer feel valued and cared for, and it’s wonderful to know that this was reflected in your experience. We’ll be sure to share your kind words with our team. Thank you for choosing Refills!

Response from RefillsOct 12, 2026

Thank you for your kind feedback! We’re delighted to hear that our representative was friendly, helpful, and courteous throughout your interaction. Providing excellent customer service is important to us, and we appreciate you taking the time to share your positive experience. Thank you for choosing Refills!

Response from RefillsOct 12, 2026

Thank you for sharing your feedback. We sincerely apologize for the frustration you experienced with the cancellation process and the level of customer service you received. We understand how important clear communication and timely assistance are, especially when it comes to your medication and account. This is certainly not the experience we want our customers to have, and we take your concerns seriously. We would appreciate the opportunity to look into this matter further and address your concerns. Please contact our support team at [email protected] so that we can arrange for a Support Specialist to follow up with you. Thank you for bringing this to our attention and giving us the opportunity to improve.

Response from RefillsOct 9, 2026

Thank you for taking the time to share your experience. We are glad to hear our team answered your questions in a straightforward and helpful manner! Thanks for choosing Refills!