RefillsReviews of refills.com

Response from RefillsOct 9, 2026

We’re delighted to hear that Milo was able to clearly explain the issue and provide you with professional and helpful service throughout the interaction. We truly appreciate you taking the time to recognize her efforts and will be sure to share your kind words with Milo. Thank you for choosing Refills!

Response from RefillsOct 9, 2026

We appreciate your comments and are glad to hear that you found the information provided by your coach helpful. We understand that having a clear overview of what to expect, including the ordering process, injection sites, and medication guidance, is important when starting the program. Your feedback regarding the limited appointment time is also valuable, as we want every patient to feel comfortable, informed, and supported without feeling rushed. We’ll share your feedback with our team as we continually look for ways to improve the patient experience. Thank you for choosing Refills!

Response from RefillsOct 9, 2026

Thank you, Denton, for your lovely feedback! We’re delighted to hear that Zoe was able to assist you promptly and resolve your issues efficiently. We’ll be sure to share your kind words with Zoe and the rest of the team. We truly appreciate your support and are glad you had such a positive experience with Refills!

Response from RefillsOct 9, 2026

We’re delighted to hear that our representative was knowledgeable, helpful, and able to answer all your questions. We’re also pleased that you experienced minimal wait time and were able to speak directly with a member of our team. Providing efficient, personalized customer service is very important to us, and we truly appreciate you taking the time to share your experience. Thank you for choosing Refills!

Response from RefillsOct 9, 2026

Thank you for your wonderful feedback! We’re delighted to hear that Celine provided you with professional, friendly, and helpful service. It’s great to know she clearly explained what to do and what to expect, ensuring you felt informed and supported throughout the process. We truly appreciate you taking the time to share your experience and will be sure to pass your kind words on to Celine!

Response from RefillsOct 8, 2026

Thank you for your wonderful feedback! We’re delighted to hear that Milo listened carefully to your concerns, understood the issue, and was able to provide an effective solution. We truly appreciate you recognizing her helpfulness and dedication to resolving your problem. We’ll be sure to share your kind words with Milo!

Response from RefillsOct 8, 2026

Thank you for taking the time to share your experience. We are glad to hear your telehealth visit with Celine was informative and encouraging, and that your delivery arrived promptly as you begin your journey with us! Thanks for being a part of Refills!

Response from RefillsOct 8, 2026

Thank you for taking the time to share your feedback and for choosing Refills. We are glad our team could provide dedicated support and help resolve your delivery concerns, and we appreciate your continued trust in us for your medication needs!