amk
I am disappointed with Refills.com
I am disappointed with Refills.com. I had placed an order over two weeks ago and have not received any medication despite it being approved by a doctor. I was told today the prescription was stuck. I tried to reach out through messaging with no response so I had to call today. I recently had to stop taking Wegovy due to insurance issues. I went to Refills hoping it would be a smooth transition. It has not. Tomorrow will be two weeks since I have taking the medication. I am on 2.4 mgs and I do not want to have to start over. The medication should be sent to me ASAP so i do not have to start over.
Response from RefillsAug 18, 2026
Thank you for sharing your experience. We sincerely apologize for the delays and communication issues you've encountered. We understand your concerns about the interruption to your Wegovy treatment and the potential impact on your dosing schedule. Please contact [email protected] with your order details, and a support specialist will contact you directly to assist in resolving this matter as quickly as possible.



