RefillsReviews of refills.com

Response from RefillsAug 27, 2026

Thank you for sharing your experience! We're delighted to hear that Sharon provided such prompt and attentive service. Following up at a convenient time and ensuring you received all the information you needed are important parts of the customer experience we strive to deliver. It's wonderful to know that Sharon was thorough, accommodating, and respectful of your schedule. We'll be sure to pass along your kind feedback to her. Thank you for choosing us, and we wish you all the best as you begin your journey!

Response from RefillsAug 27, 2026

Thank you for your wonderful feedback! We’re thrilled to hear your medication arrived promptly and well-packaged, and that you’ve had a positive experience with Refills. We truly appreciate your trust and support!

Response from RefillsAug 26, 2026

Thank you for taking the time to share your feedback. We're delighted to hear that Alex was well-informed, polite, and helpful throughout your interaction. Providing clear guidance and ensuring our members understand the next steps are important to us, and we're pleased Alex was able to assist you effectively. We appreciate your kind words and will be sure to share your recognition with Alex. Thank you for choosing us, and we wish you all the best with your journey.

Response from RefillsAug 26, 2026

Thank you for your kind feedback! We’re delighted to hear that Hope was polite, helpful, and able to answer all your questions. We appreciate your trust in Refills.com and look forward to providing you with a positive experience!

Response from RefillsAug 26, 2026

Thank you for your wonderful feedback! We’re delighted to hear that you found our team supportive, informative, and pleasant. We truly appreciate you taking the time to share your experience!

Response from RefillsAug 26, 2026

Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that Alex was able to quickly resolve the issue with your prescription and make the process as smooth and stress-free as possible. Providing timely support, clear communication, and personalized care is very important to us, and we're thrilled that Alex's dedication and professionalism made such a positive impact. We'll be sure to share your feedback with him and the rest of our team. Thank you for trusting Refills.com with your healthcare needs. We truly appreciate your support and look forward to serving you again in the future.

Response from RefillsAug 26, 2026

We sincerely apologize for the delay and the lack of communication regarding your order. We understand your frustration and would like the opportunity to make this right. Please email [email protected] with your account information, and a Support Specialist will review your order and contact you directly to resolve the issue.

Response from RefillsAug 25, 2026

We’re sorry to hear about your experience and understand your frustration. We’d like the opportunity to review this matter and work toward a resolution. Please email [email protected] with your account information, and a Support Specialist will review your case and contact you directly to assist.