RefillsWe started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing1,597 approved reviews, newest moderated first
JC
My customer service Agent Hope Brown, went above and beyond getting my treatments finalized and was very easy to work with. Hope gets 5 stars!
Response from RefillsAug 30, 2026
Thank you for your wonderful feedback! We’re delighted to hear that Hope Brown went above and beyond to assist you and ensure your treatment was finalized smoothly. We truly appreciate you recognizing her dedication and exceptional service. Thank you for the 5-star review!
Debbie H.
Great customer support. She was very patient and understanding. She is the reason I didn’t quit the program.. thanks
Response from RefillsAug 30, 2026
Thank you for sharing your experience! We’re so glad to hear that our representative’s patience and understanding made such a positive difference for you. It means a lot to know that her support helped you feel confident in continuing your journey. We truly appreciate your trust and look forward to supporting you along the way!
Do
Sharon was direct and honest in a kind way. She explained the program clearly so it was easy for me to understand. I don’t enjoy speaking on the phone but Sharon was an exception. I actually prefer phone calls where the agent explains the entire program so I was left with no questions to ask.
Response from RefillsAug 30, 2026
Thank you for your thoughtful feedback! We’re delighted to hear that Sharon provided clear, honest, and kind guidance while explaining the program in a way that was easy to understand. We especially appreciate knowing that she made your phone experience comfortable and ensured all your questions were addressed. Thank you for recognizing Sharon’s professionalism and dedication to providing a positive customer experience!
Mindy R.
Ronald was professional and it was a quick and easy phone call.
Response from RefillsAug 30, 2026
Thank you for your feedback! We’re pleased to hear that Ronald provided professional and efficient service, making your call quick and seamless. We appreciate you taking the time to share your positive experience.
Diallo N.
Great customer service, he was very responsive and thorough.
Response from RefillsAug 30, 2026
Thank you for your kind feedback! We’re glad to hear that our representative was responsive, thorough, and provided great customer service. We truly appreciate you taking the time to share your experience!
Laura M.
Very clear and helpful. Empathized with my issue and requested expedited shipment to compensate, I didn’t even have to ask.
Response from RefillsAug 30, 2026
Thank you for your kind feedback! We’re glad our team was able to understand your concerns and proactively assist with an expedited shipment. We truly appreciate your feedback and look forward to continuing to support you!
Crystal
My experience on the telephone call today was great. Representative was able to efficiently help address my issue
Response from RefillsAug 28, 2026
Thank you for your wonderful feedback! We’re pleased to hear that our representative was able to efficiently address your concerns and provide a great experience. We truly appreciate you sharing your feedback!
Nick G.
Great people Truly professional
Response from RefillsAug 28, 2026
Thank you for your kind feedback! We’re delighted to hear that you found our team professional and helpful. We truly appreciate your support!
