RefillsReviews of refills.com

Response from RefillsSep 23, 2026

We’re truly sorry for the frustration and concern caused by the delay with your refund. We understand that waiting for months after being promised a refund is understandably upsetting, and we take your concerns seriously. Please contact [email protected] with your account information. A professional support specialist will review your case and contact you directly to assist with the refund and address your concerns.

Response from RefillsSep 23, 2026

Thank you so much for sharing your incredible experience and for trusting REFILLS with such an important part of your health journey. We’re thrilled to hear that our team was able to answer your questions, provide timely support, and make the process feel smooth and reassuring. Congratulations on the progress you’ve made! It’s wonderful to hear that you’ve had a positive experience with our customer service, delivery team, and doctors. We truly appreciate your kind words and continued trust in REFILLS, and we look forward to supporting you throughout the next chapter of your journey!

Response from RefillsSep 23, 2026

Thank you for bringing this to our attention, and we sincerely apologize for the disappointment and frustration regarding your medication dosage. We understand how important it is for your treatment plan to progress as intended, and we want to address this miscommunication right away. Please reach out directly to [email protected] with your account details. We will review your chart, consult with our clinical team, and work to resolve your dosage concern as quickly as possible.

Response from RefillsSep 22, 2026

Thank you for taking a moment to leave us feedback! We’re so glad you experienced knowledgeable and friendly service on your call with Ronald. We’ll be sure to share your kind words with him. We appreciate your trust in Refills and look forward to supporting you on your health journey!

Response from RefillsSep 22, 2026

Thank you for the wonderful feedback! We're delighted to know you had a great experience with our team and pricing. Thanks for choosing Refills!

Response from RefillsSep 22, 2026

Thank you for bringing this to our attention, and we sincerely apologize for the frustration and delays regarding your missing 35 units. We understand why you are upset, and failing to deliver on our promise to ship your complete order is unacceptable. We want to fix this immediately. Please reach out directly to [email protected] with your order details. We will oversee your account and ensure your missing medication is resolved without further delay.

Response from RefillsSep 22, 2026

Thank you for the wonderful feedback! We're delighted to know our team took great care of you. Thanks for choosing Refills!

Response from RefillsSep 22, 2026

Thank you for bringing this to our attention. We’re truly sorry for the frustration caused by slow response times. Providing prompt care and clear communication is our priority, and we appreciate your patience as we work to fix this.