customer
Easy and good product
Easy and good product
Response from RefillsOct 27, 2025
Thank you for your review! We’re glad to hear you found the process easy and that you’re happy with the product.

We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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customer
Easy and good product
Response from RefillsOct 27, 2025
Thank you for your review! We’re glad to hear you found the process easy and that you’re happy with the product.
Amber B.
Super fast, easy process
Response from RefillsOct 27, 2025
Thank you for your feedback! We’re happy to hear that the process was quick and easy for you.
KELLY
It was fast and easy to register. The medication came quickly and there were lots of updates on where my shipment was.
Response from RefillsOct 27, 2025
Thank you for sharing your experience! We’re glad to hear that registration was simple, your medication arrived quickly, and communication was clear throughout. We appreciate your trust in Refills.com.
Kokouvi A.
I need my money $299.00 back to bank
Response from RefillsOct 27, 2025
We’re sorry to hear about this and completely understand your concern. Please reach out to [email protected] with your order details so our team can review your account and ensure your refund request is handled as quickly as possible.
The W.
I selected tirzepatide and was given semi glutide. Beware!
Response from RefillsOct 27, 2025
We’re so sorry to hear about this confusion. This isn’t the experience we want for our customers, and we’d like to review your order right away to ensure you received the correct medication. Please reach out to [email protected] so we can investigate and resolve this promptly.
SuddenCanary
I had a great experience with Refills from the ordering process to delivery! The customer service is very responsive and supportive with every step of the process! Special shout to Taylor and the customer support team!
Response from RefillsOct 27, 2025
Thank you for your wonderful review! We’re so glad to hear that you had a great experience from start to finish and that our team, especially Taylor, made you feel supported throughout. We truly appreciate your trust in Refills.com.
Angels K.
For my second round of medication, the pharmacy that refills use was really backed up. It took three weeks for them to get me the medication and they got it from a different pharmacy. The medication was red and it made me really nauseous. I had no explanation. The dosage was different and I was not happy at all.
Response from RefillsOct 27, 2025
We’re so sorry to hear about your recent experience and the delay with your refill. We understand how concerning it can be to receive a product that looks or feels different without clear communication. Please contact [email protected] so we can review your order, confirm the details with the pharmacy, and make this right for you.
JBNick
Customer service is excellent. I've had my refills come on time, both times.
Response from RefillsOct 27, 2025
Thank you for your kind review! We’re happy to hear that your refills have arrived on time and that our customer service team has provided excellent support. We appreciate your trust in Refills.com.