RefillsReviews of refills.com

4.01,597 reviews
Pharmacy & Medicine

Refills

About Refills

We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.

Refills (refills.com) has 1,597 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: refills.com
Website: refills.com
Category: Pharmacy & Medicine
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Refills reviews

1,597 approved reviews, newest moderated first

Theresa D.
Oct 25, 2025
The semaglutide I received is either…
The semaglutide I received is either outdated or diluted. I have followed the dosing directions and have had no relief from food noise and no observable decrease in appetite. I have actually gained weight. I feel like I have been duped.
Response from RefillsOct 27, 2025
We’re really sorry to hear this and completely understand your concern. This isn’t the experience we want for our patients, and we’d like to review your order to ensure everything was handled correctly. Please reach out to [email protected] so our medical and support teams can look into this right away.
WW
Oct 25, 2025
Great Service
They respond quickly to requests and the options are reasonable. Shipping is fast and meds are well packaged.
Response from RefillsOct 27, 2025
Thank you for sharing your experience! We’re glad to hear you’re happy with our quick response time, reasonable options, and reliable shipping. We appreciate your trust in Refills.com
S L D.
Oct 25, 2025
pricing has been good
pricing has been good
Response from RefillsOct 27, 2025
Thank you for your feedback! We’re glad to know you’re satisfied with our pricing. We appreciate your trust and support.
Laura S.
Oct 25, 2025
Very helpful customer service!
Very helpful customer service!
Response from RefillsOct 27, 2025
Thank you so much for your kind words! We’re thrilled to hear that our customer service team was able to help and make your experience a positive one. We’ll be sure to share your feedback with the team.
Ruth O.
Oct 25, 2025
You tricked me with my account info !
You tricked me with my account info !! I cancelled my account on the app and you still charged me .sent medication to make matters worse you sent the meds while I was in a different state at the time so all my mail sat in my mail box for 2 weeks the medication lost its effectiveness I’m sure … don’t even bother to inject it after being in the Arizona sun for so long …o requested a refund and your company didn’t even offer a partial refund CLEARLY YOU DIDNT LISTEN TO MY CONCERNS the fact is I cancelled my account and missed tha auto ship button so you sent anyway this has caused me a financial headache!!!!!!!
Response from RefillsOct 27, 2025
We’re very sorry for the frustration and inconvenience this caused. We understand how upsetting it must be to feel unheard, especially after trying to cancel your subscription. Please reach out to [email protected] so our team can personally review your account and make this right for you as quickly as possible.
Amy
Oct 25, 2025
The pricing is great
The pricing is great, delivered when they say it's supposed to be and I'm so happy!
Response from RefillsOct 27, 2025
Thank you for your wonderful feedback! We’re thrilled to hear that you’re happy with the pricing and reliable delivery. We truly appreciate your trust in Refills.com.
Lauritz K.
Oct 25, 2025
Can’t wait for my next shipment
Can’t wait for my next shipment Thank you to my representative
Response from RefillsOct 27, 2025
Thank you for your kind message! We’re so glad to hear you’re looking forward to your next shipment and that your representative provided great support. We appreciate your trust in Refills.com.
Jaelyn W.
Oct 25, 2025
The best!
Best service! There communication is spot on! There shipping is fast and reliable! Can’t say anything more! The best!
Response from RefillsOct 27, 2025
Thank you for your amazing feedback! We’re so happy to hear that you had such a positive experience with our service, communication, and shipping. We truly appreciate your trust and support.

RefillsReviews of refills.com

About Refills

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RefillsReviews of refills.com

Refills reviews

The semaglutide I received is either…

Great Service

pricing has been good

Very helpful customer service!

You tricked me with my account info !

The pricing is great

Can’t wait for my next shipment

The best!

About Refills

About these reviews

More in Pharmacy & Medicine

xeteor.com

Achilles Medical

RefillRx Connect

Vidimedic

Refills reviews

The semaglutide I received is either…

Great Service

pricing has been good

Very helpful customer service!

You tricked me with my account info !

The pricing is great

Can’t wait for my next shipment

The best!