Lori
I paid $200 12 days ago
Update: 4 weeks in and still no medication. Do not use this company. I paid $200 12 days ago. There have been zero updates or communications about my order. What I initially signed up I was told 3 to 5 day turnaround. If there's an issue there should have been some communication. I emailed nobody responded. I finally called and somebody there did work to find out what was going on but we're 12 days in now and I still don't have any shipping update on my very first order but you all have my $200
Response from RefillsSep 29, 2026
Thank you for sharing your experience, and we sincerely apologize for the delay and lack of communication regarding your order. We understand how frustrating it is to be waiting without receiving clear updates, especially after being advised of a 3–5 day turnaround. We would like the opportunity to look into this and assist you directly. Please email [email protected] with your account information and order details. A support specialist will review your case and contact you directly to help resolve the matter. We appreciate your patience and apologize again for the inconvenience.