RefillsReviews of refills.com

Response from RefillsJun 17, 2026

Thank you so much for your kind feedback! We’re thrilled to hear that Preston was able to answer your questions, guide you through the process, and help get your portal access set up smoothly. We’ll be sure to share your kind words with him. Thank you for your trust and support, we’re glad you had such a positive experience.

Response from RefillsJun 17, 2026

Thank you so much for your kind feedback! We’re thrilled to hear that Preston Miles provided such helpful and excellent customer service. We’ll be sure to share your appreciation with him. Thank you for your trust and support—we’re grateful to be part of your wellness journey.

Response from RefillsJun 17, 2026

We’re truly sorry to hear about your experience. We understand your concerns regarding the condition of your shipment upon arrival and the frustration you felt with the responses you received afterward. We also understand how important it is to feel heard and supported when raising questions about your medication and treatment. We sincerely apologize for the delays in communication and for leaving you feeling that your concerns were not adequately addressed. Your feedback is important to us, and we appreciate you taking the time to share your experience. We have shared your concerns with the appropriate team for review.

Response from RefillsJun 15, 2026

Thank you so much for your kind feedback! We’re thrilled to hear that you found the process simple, organized, and easy to navigate. Providing a professional and seamless experience is exactly what we strive for. We truly appreciate your trust and support.

Response from RefillsJun 15, 2026

We’re truly sorry to hear about your experience. We understand how frustrating it is to reach out with a prescription-related question and not receive a response, especially after waiting such a long time. This is not the level of communication we strive to provide, and we sincerely apologize for the inconvenience. Please send your order details and account email to [email protected] so I can personally review your case and help ensure it is escalated for follow-up.

Response from RefillsJun 15, 2026

Thank you so much for your wonderful feedback! We’re thrilled to hear the application process was quick and easy and that you were kept informed every step of the way. It’s also great to hear that your medication arrived promptly and that you’re already having a positive experience with the formulation. We truly appreciate your trust and support, and we wish you continued success on your wellness journey.

Response from RefillsJun 15, 2026

Thank you so much for your kind feedback! We’re thrilled to hear you’ve found Refills easy, fast, and convenient for your healthcare needs. It’s wonderful to know you feel supported when you have questions or want to check on your progress. We truly appreciate your trust and support.

Response from RefillsJun 15, 2026

We’re truly sorry for the frustration and disappointment you've experienced. We understand how upsetting it is to be charged after being told your subscription was canceled, especially after making multiple attempts to contact support and seek clarification. We also understand your concern regarding the lack of follow-up after your emails and escalation requests. This is not the experience we want for our patients, and we sincerely apologize for the communication breakdown and inconvenience. Your feedback has been shared with the appropriate team for review. We appreciate you taking the time to bring these concerns to our attention.