Eenah Y.
Just placed an order and completed…
Just placed an order and completed payment right away. But received following email mentioned that there is no more stock of the item I purchased. So refund will be proceeding in 14 days. Very dissatisfied and disappointed by this unprofessional experience that I never had. Maintaining inventory system is one of the top mandatories in the business but this poor situation tells me that this website is not trustworthy. Because of this, I missed out another opportunity getting the same pair of the jacket. Very bad experience
Response from Reebonz-USA/CanadaNov 1, 2018
Dear Customer, Thank you very much for taking the time to provide us with your feedback. We are truly sorry to hear that you were not satisfied with your shopping experience. We have successfully located your account details and I see our agent contacted you regarding this case. Please accept our sincere apologies on behalf of the boutique. If you wish to contact us directly, you may send an email to [email protected] or contact us at our US/Canada customer service line 1-888-583-8316. Once again, we would like to apologize for any inconvenience caused by your shopping experience. -Senior Member Relationship Officer.