Reebonz-USA/CanadaReviews of reebonz.com

Stay AWAY, 3+ month later and we are still waiting to get paid. Reebonz owes us 7k and so far we’ve received some non sense excuses for the delay.

Dear all customers, STAY AWAY FROM THIS WEBSITE. The company is in bankruptcy and they don't pay their suppliers. I'm one of them. I will send you all the evidence if requested. I personally think they will stole also customer's money to pay their debts. If you need more information please feel free to contact me directly. Thanks

If only there is zero star for me to tick, I would. Think twice about consigning your bags with REEBONZ. They have not paid me for almost 3 months after my LV bag was successfully sold! The money I could get back was already more than 50% lower than what I had paid for. And now it could be a total loss!

If I could give zero stars I would. Purchased a bag from them off eBay. It arrived not as described so I proceeded with a return. They were unresponsive so I had to open a case against them. They finally agreed to a return and provided me a return shipping label via FedEx. I dropped the bag off and they refunded my money for the bag once it was received. Here we are 2 months later and I received a $440.00 bill from FedEx. Apparently once they received the bag back, they called FedEx and changed billing to sender. I technically became the sender when they provided me with a shipping label. In addition according to FedEx, they have a large outstanding balance and have since deleted their entire account. Because FedEx can’t reach them they are now coming after all of us customers who had returns for the money owed to them. I have tried to reach them via eBay and email with no response. This is fraudulent and all should be aware.

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The shipment got stuck in customs a week ago due to incomplete information from Reebonz the shipper (according to Fedex). I tracked and escalated this issue myself because no one from Reebonz contacted me proactively about the issue. Updated after Reebonz's response on Trustpilot: The Reebonz contact I was working with stopped responding to help with the issue. The shipping issue has lasted two weeks, and I've had no update from Reebonz about it.

Is Reebonze facing any financial issues for paying their merchants?? We are one of Reebonze's merchants, until today Nov 2019, we still haven't received the payments of the orders from July, August and September which we have already shipped all bags out, more than 30+ bags are shipped in these months and this is not a first time Reebonze delaying our payments, wondering if Reebonze is facing any financial issues not be able to pay their merchants, Reebonze collects all the payments immediately from the customers, and merchants ship the items out right after we receive the orders, but why taking more three months for them to pay the money back to their merchants?

My order was cancelled after it was placed.