Reebonz-USA/CanadaReviews of reebonz.com

Response from Reebonz-USA/CanadaJan 16, 2020

Dear Customer, Thank you very much for taking the time to provide us with your feedback. We are truly sorry to hear that you were not satisfied with your shopping experience. We have successfully located your account details. If you wish to contact us directly, you may send an email to [email protected] or contact us at our US/Canada customer service line 1-888-583-8316. Once again, we would like to apologize for any inconvenience caused by your shopping experience.

Response from Reebonz-USA/CanadaFeb 27, 2019

Dear Customer, Thank you very much for taking the time to provide us with your feedback. We are truly sorry to hear that you were not satisfied with your shopping experience. We have successfully located your account details; please note that not all brands-items come with original box or it will depend on the negotiations between merchandising team and factory. If you wish to contact us directly, you may send an email to [email protected] or contact us at our US/Canada customer service line 1-888-583-8316. Once again, we would like to apologize for any inconvenience caused by your shopping experience. -Senior Member Relationship Officer.

Response from Reebonz-USA/CanadaMay 29, 2018

Dear Customer, Thank you very much for taking the time to provide us with your feedback. We are truly sorry to hear that you were not satisfied with your shopping experience. We have successfully located your account details and I see you were in contact with our agent who assisted you on this matter. For additional information regarding refunds, please click on our FAQ section under "Return/Refund". If you wish to contact us directly, you may send an email to [email protected] or contact us at our US/Canada customer service line 1-888-583-8316. Once again, we would like to apologize for any inconvenience caused by your shopping experience. -Senior Member Relationship Officer.

Response from Reebonz-USA/CanadaMay 21, 2018

Dear Customer, Thank you very much for taking the time to provide us with your feedback. We are truly sorry to hear that you were not satisfied with your shopping experience. We have successfully located your account details and I see you were in contact with our agent who assisted you on this matter. We do apologize as our QC should of paid more attention checking the items. We have notify the department to be more meticulously with the orders. If you wish to contact us directly, you may send an email to [email protected] or contact us at our US/Canada customer service line 1-888-583-8316. Once again, we would like to apologize for any inconvenience caused by your shopping experience. -Senior Member Relationship Officer.

Response from Reebonz-USA/CanadaApr 13, 2018

Dear Janet, Thank you very much for taking the time to provide us with your feedback. We have successfully located your order details and a agent will contact you to provide you with more details. If you wish to contact us directly, you may send an email to [email protected] or contact us at our US/Canada customer service line 1-888-583-8316. Once again, we would like to apologize for any inconvenience caused by your shopping experience. -Senior Member Relationship Officer.

Response from Reebonz-USA/CanadaFeb 22, 2018

Thank you very much for taking the time to provide us with your feedback. We have successfully located your order details and a agent will contact you to provide you with more details. If you wish to contact us directly, you may send an email to [email protected] or contact us at our US/Canada customer service line 1-888-583-8316. Once again, we would like to apologize for any inconvenience caused by your shopping experience. -Moises Alcala Senior Member Relationship Officer.