Red LobsterReviews of redlobster.com

When I got here I order a root beer to be told there wasn’t any then I order mozzarella sticks right after my drink order so I place my food order 10mins later just for a the waitress to ask me if we order mozzarella stick and then I hear them tell another table that they are so sorry about there food delay it will be out soon they’ve been here for 45mins now. As being a wait out of my 8yrs I’ve never experienced that hope yall can get this place back together!

I flew in from being out of town for a week. I came in late Friday and had a good Saturday with my wife this afternoon. I took my wife to Red Lobster for what was suppose to be a romantic dinner, before I have to fly out of town again tomorrow. The staff was very impersonal, basically rude. The hostess was preoccupied and unfriendly. After being seated in a booth the waitress (Mel) came over to get our drink order in a timely manner. She brought our drinks about 10 minutes later. This was acceptable because there was a large family gathering she was also serving. She proceeds to take our food order, then we were put on ignore for at least an hour. By the time our food came out our drinks were down to a few sips left. She asked if we needed anything else. Then stated, " I will bring you another more tea. A good 20 minutes or so go by and we are nearly finished with dinner and still no drinks. When my wife was irritated to the point she had to get up to go look for our waitress to get our drinks, she was coming out with the full course meal to bring to the large party at the bar. After serving the entire parties food, the only thing remaining on the tray were our drinks. A good waitress would have brought our drinks first. When I alerted another employee to get a manager, we waited approx. 10 minutes, no one came out to address the situation. We finally decided to just leave. It took us just a little over two hours to have our dinner. Plus another hour to write this review.

Today I took my mother to Redlobster to celebrate her 80th birthday. My mother had a choice to go to any restaurant she wished. She wanted Redlobter. I mentioned to the host, the server, and a new server that I was celebrating my mother's birthday. Not one single time did any of these people make an effort to wish my mother a happy birthday and bring her a slice of cake to thank us for choosing this establishment for her special 80th birthday. I remember back in the day we used to go to Red Lobster to celebrate birthdays and the staff made an effort to make a big deal for the birthday person. I'm not asking for anything free, however, I was embarrassed for Red lobster to have such poor customer service. I know times have changed and the younger generation has new ways of looking at life, but it is very sad to experience such a cold environment. needless to say, my mother was disappointed she didn't get a warm feeling from her Favorite restaurant on her special location.

the shrimp scampi was real good, and you can't beat their biscuts

Its ok. I can't give it 5* but it is not 1* as well!!!

Red Lobster Nepean - A Highly Disappointing Visit! On the 23rd of September 2023, my family and I visited Red Lobster Nepean, a place we've frequented for three decades. Unfortunately, this time around, our experience was nothing short of abysmal. Our ordeal began when we requested a booth upon arrival at the front desk. The short individual manning the desk, who happened to be rather curt, informed us it would take approximately 20 minutes. After waiting for 30 minutes, I inquired again, only to receive a discourteous response. He said, "If you're dissatisfied, speak to the manager." After an excruciating 60-minute wait, we were finally summoned. A petite, blonde-haired woman escorted us to our table, which was inexplicably situated in the middle of the restaurant rather than the booth we had initially requested. Oddly enough, there were approximately five unoccupied booths nearby, but we were told they were already reserved. Eventually, the manager intervened and seated us at an actual booth. However, our woes did not end there. Despite patiently waiting for 30 minutes at our booth, no servers came to attend to us. Fed up with the hour and a half-long wait, we made the difficult decision to leave. After three decades of patronage, this was unequivocally the worst dining experience we've encountered at Red Lobster Nepean. I have no intention of returning to this establishment, given the unprofessional conduct of the front desk attendant, the inexperienced trainee, and the bizarre behavior of the staff upon our departure. It was truly disheartening.

The service at the hickory nc red lobster was excellent! Taylor was AMAZING. Joseph was AMAZING also!

The food was amazing and the customer service was excellent! My boyfriend and I were on vacation in lake George and decided we wanted to go to red lobster for their all you can eat shrimp and it was the best our waiter made sure our drinks were always full and our shrimp refills came out quick. The biscuits are always an added bonus they are delicious!