Cheryl C.
Excellent meal and service
Shayna at Red Lobster in Hickory was so friendly, attentive, and excellent in every way possible. Delicious food and the greatest service! Thanks for such a wonderful experience.
Red Lobster Hospitality LLC is an American casual dining restaurant chain headquartered in Orlando, Florida.
Red Lobster (redlobster.com) has 179 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Cheryl C.
Shayna at Red Lobster in Hickory was so friendly, attentive, and excellent in every way possible. Delicious food and the greatest service! Thanks for such a wonderful experience.
A W.
We had great service from our waiter Colton M. He was friendly and made sure we were set. The food was fresh and yummy. This restaurant is in Athens, GA.
Debby L.
We enjoy the Tucson South location at 5315 South Santa Cruz, Tucson, AZ. We enjoy sitting in the lounge. We are very unhappy that Red Lobster has discontinued the kiosk service at each table. For those not savvy with scanning and using cell phones for rewards. Our server, Susan, was very helpful. She was friendly and the service was wonderful. She actually took the time to download the app on my phone and show me how to scan the bar code to make sure we received the credit for the money spent on dinner. Red Lobster needs more employees like Susan!
Mark M.
Red Lobster, Branson, MO. I would love to know how the food is but, after a 40 minute wait to be seated (many empty tables), then a 50 minute wait for food after ordering, we'll never know. We finally walked out. Olive Garden across the road had us seated and served in 20 minutes even though they were busy.
DWL
My wife and I intended on having dinner at Red Lobster in Fremont, CA on February 24, 2024. We did not have a reservation and were told there was an hour's wait, which we accepted. We waited at the bar hoping to have a drink and appetizer. We waited for about 30 minutes for service, but received none...the bartender never appeared, but waitstaff often appeared to prepare drinks for customers already seated. We flagged one of those waitstaff and asked her to prepare drinks for us. She said she was too busy. We waited another 15 minutes, then left the restaurant to have dinner elsewhere. I have never been at a restaurant with a bar with no bartender. We will never visit Red Lobster again.
Kiara J.
Gnats were literally everywhere when I visited Springfield, PA location I spoke to the manager and he responded yes, it's been that way! WOW unbelievable, no apologize nothing
Dyrene P.
My husband and I enjoyed dinner this evening at Red Lobster in Novi, Michigan. We had a very pleasant dining experience from the moment we arrived until we walked out the door. Hunter, the greeter was very friendly and accommodating. He gave us our expected wait time and an update after a few minutes of waiting. Our server, Ellie was knowledgeable, professional and served us with care. She made us feel like she was genuinely glad to serve us. When we informed Ellie that it had been a while since we dined at Red Lobster, she took the time to review the menu with us and answered our questions with delight. The selection of food was awesome. Jeffrey, the manager, was personable. He made sure we were completely satisfied! Our meal was scrumptious! We will definitely return to Red Lobster. The team members we encountered were amazing!
Donna M.
Last year I went and I could not fault the food. But I visited two weeks ago. I was very dissapointed. The food overall was not very good. They had a tray to collect used dishes it was unsanitary. The kitchen staff walking about in soiled aprons. The whole atmosphere was unpleasant. The curried goat was tasteless. The sweet and sour chicken was not what it use to be, even the colour was a turnoff the oisters in shells was under-cooked. It was just a terrible meal. The management needs to review of this restaurant. I would not visit again unless I hear changes are made.