RedBox Rx Reviews | Read Customer Reviews of redboxrx.com

RedBox Rx Reviews | Read Customer Reviews of redboxrx.com

RedBox Rx reviews

1,324 approved reviews, newest moderated first

Sam R.
Feb 8, 2025
You're excellent
You're excellent
Response from RedBox RxFeb 10, 2025
Thank you for your kind review Sam!
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renette T.
Feb 5, 2025
Great service
Great service ! Super fast
Response from RedBox RxFeb 6, 2025
Thank you for your kind review Renette!
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Dayna C.
Feb 4, 2025
This company is a rip off
This company is a rip off. They were giving me a fake product They charged me $60 over and over again and refused to give me a refund a box came and I wrote returned to sender and they refused to give me a refund. Please don’t ever use this company. They are horrible. They don’t care about you whatsoever and they will not give you a refund and they will continue to take money out of your account And there’s no way to change that they are the most horrible company ever. Please don’t ever use them go to your doctor. This company is going down.
Response from RedBox RxFeb 5, 2025
We’re sorry to hear about your concerns and appreciate the opportunity to address them. Our pricing is clearly displayed during the ordering process, and charges are only processed with patient authorization. We do not have access to withdraw more than the approved transaction amount. If there was any confusion about your order or charges, we’d be happy to review your account and clarify any details. Please contact our Patient Care Advocates at 844-733-2697, and we’ll do our best to assist you. We take all feedback seriously and strive to provide transparent, high-quality care. Thank you for reaching out.
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Allie M.
Feb 4, 2025
Super easy process
Super easy process. Great pricing. There is a seven month wait to get into a dermatologist in my area. I was able to get my need taken care of through Redbox quickly and efficiently.
Response from RedBox RxFeb 5, 2025
Thank you for your kind review Allie! We do our best to provide a service that is quick and easy for all of our patients to use! Thank you for trusting RedBox Rx with your healthcare needs!
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Guy
Feb 2, 2025
pills don't work...
pills don't work...
Response from RedBox RxFeb 3, 2025
We're sorry to hear that you're not experiencing the results you expected. Everyone responds to medication differently and it may take time to see the full effects. We encourage you to reach out to your provider to discuss your concerns and explore potential adjustments to your treatment plan. If you need assistance, our Patient Care Advocates are available at 844-733-2697 to help guide you through your next steps. Your health and satisfaction are important to us and we're here to support you.
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jinjji D.
Jan 31, 2025
Was very fast and efficient
Was very fast and efficient
Response from RedBox RxJan 31, 2025
Thank you for your kind review!
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Melanie J.
Jan 31, 2025
They are a bit scammy for sublingual…
They are a bit scammy for sublingual semaglutide. They start you at 1mg and only increase 1 mg per month. Rybelsus is started at 3 mg. So the first 2 months are kind of a waste. Then it's like pulling teeth to get your dose increased. Rybelsus is 3mg starting, 7mg full dose. I had trouble getting more than 4 mg, which is only half strength. Like I said, a little scammy. I do not recommend.
Response from RedBox RxJan 31, 2025
We appreciate your feedback and understand your concerns regarding the dosing of sublingual semaglutide Melanie. Our oral GLP-1s are absorbed buccally (under the tongue or in between the cheek and gum). Rybelsus is swallowed, so much less of the active medication gets absorbed into the bloodstream. The dose required for buccal or subcutaneous administration is much lower than medications that pass through the GI tract so you don't need as high of a dose. We want to remind you that your subscription includes unlimited visits with a provider, so you always have the option to discuss any concerns about your prescribed dose and want to encourage you to schedule a follow-up consultation to address your concerns. Please reach out to our Patient Care Advocates at 844-733-2697, and we’d be happy to assist you further. Your feedback is important to us, and we appreciate the opportunity to improve your experience.
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Kari S.
Jan 30, 2025
Very slow process!
Very slow process!! I submitted my order and payment last thursday. Now, a week later, it still hasn’t been shipped. I’ve contacted customer service and sent several emails and still hasn’t even shipped. One of the reasons I chose this company was because I work 6 days a week and it is hard for me to take off and go to the doctor but I wish I wouldn’t have wasted the $420 which is a lot of money to me!
Response from RedBox RxJan 31, 2025
We sincerely apologize for the delay and any frustration this has caused you, Kari. We understand how important timely service is, and we regret that your experience has not met expectations. Our team is committed to processing orders as quickly as possible and we appreciate your patience. We’d like to look into this further and ensure your order is addressed promptly. Please reach out to our Patient Care Advocates at 844-733-2697, and we will do everything we can to resolve this for you. Thank you for your feedback—we truly value the opportunity to improve our service.
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