RedBox Rx Reviews | Read Customer Reviews of redboxrx.com

RedBox Rx Reviews | Read Customer Reviews of redboxrx.com

RedBox Rx reviews

1,324 approved reviews, newest moderated first

Jane G.
Jan 24, 2025
The company can improve on selling the…
The company can improve on selling the correct Trenton that I was expecting not a generic one and paying top dollar for it. Please beware of this company, the prescription they gave me has not done anything, in fact I put loads on and not a dry patch on my face. DONT BUY FROM THIS COMPANY. BEWARE.
Response from RedBox RxJan 24, 2025
We’re sorry to hear that your experience didn’t meet your expectations. Our goal is to provide high-quality, effective treatment, and we understand how important it is to receive the medication you were expecting. Our pharmacy dispenses only FDA-approved medications to ensure safety and effectiveness. Since individual responses to medication can vary, we recommend discussing any concerns about effectiveness with your provider. If you prefer a brand-name medication, please be sure to specify that when selecting your preferred treatment. If you need further assistance, please reach out to our Patient Care Advocates at 844-733-2697. We appreciate your feedback and the opportunity to assist you.
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Josh
Jan 24, 2025
Very fast and excellent service
Very fast and excellent service. Provider seemed very compassionate and was quick to respond, and my prescription was filled quickly.
Response from RedBox RxJan 24, 2025
Thank you so much for your kind review Josh! We are so glad to hear you had a positive experience with RedBox Rx services.
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Hannah B.
Jan 23, 2025
AUTHORIZED them to STEAL 40$ THEN NON-CONSENSUALLY TRIED TO STEAL 35$!!! And don’t refund!
THEY STOLE 40$!!! They don’t inform you the “consultation fee” and make it SEEM like you are buying something!!! RUN THEY ARE SCAMMERS!!!!! Oh and HORRIBLE CUSTOMER SERVICE! I am looking at you “Brandy j.” slow responding and 0 empathy in this j.o. And I swear to god rx, if you respond to this with some bs it makes you look MORE GUILTY of being scammers. UPDATE: I told Mrs unhelpful BJ on the chat “helper” about my issue at 10:09 am then interestingly not even 20 MIN LATER (10:34 am) AN UNAUTHORIZED PAYMENT OF 35$ was attempted on MY ACCOUNT!! THEY STEAL MONEY IF YOU COMPLAIN ABOUT BEING SCAMMED IN THE FIRST PLACE!! R. U. N. !!!!!
Response from RedBox RxJan 23, 2025
We understand your frustration and appreciate the opportunity to clarify your concerns. The consultation fee is clearly stated during the ordering process, as it covers the provider’s time and evaluation. We’re sorry if this was unclear and appreciate your feedback. Regarding the charge you mentioned, we can confirm that payment was attempted only after treatment was prescribed, per the authorization given during the ordering process. Redbox Rx does not process unauthorized transactions, and we recommend reaching out to your bank if you have concerns about any unfamiliar charges. We also regret that your interaction with our Patient Care Advocate did not meet your expectations. We expect our team to provide professional and empathetic service, and we would be happy to review your case further. Please reach out to our Patient Care Advocates at 844-733-2697, and we’ll do our best to assist you. Thank you for your feedback—we value the opportunity to improve.
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Robyn H.
Jan 23, 2025
Very unhappy
I have used this company on two seperate occasions each being treated for hives. On this appointment I was told they would not prescribe the medication that works. It's been 2 years so it was no abuse of medication. The doctor didn't bother to look at my old chart. Closed out my visit and refused a refund.oh and the ointment they was trying to prescribe me triggers a worse rash. 2025 will be the last time. Very unsatisfied!
Response from RedBox RxJan 23, 2025
Hi Robyn. We’re sorry to hear that this experience did not meet your expectations. Our providers carefully evaluate each case to ensure safe and appropriate treatment, but we understand how frustrating it can be when the prescribed medication differs from what you were hoping for. While previous treatment history can be helpful, each consultation is assessed individually based on current symptoms and medical guidelines. We regret any misunderstanding regarding your prescribed treatment and encourage you to reach out to our Patient Care Advocates at 844-733-2697 if you’d like to discuss your concerns further. Your feedback is important to us, and we appreciate the opportunity to improve your experience.
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trevor P.
Jan 22, 2025
The product works
The product works . And had nice talk with doctors online. Great to have someone who will listen to what ya need .
Response from RedBox RxJan 23, 2025
Thank you for your kind review Trevor!
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Clare C.
Jan 22, 2025
Very speedy
Very speedy. Grateful. Took literally 30 min to be reviewed an approved at 11:00 pm.
Response from RedBox RxJan 23, 2025
Thank you for your kind review Clare!
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Cbraun
Jan 22, 2025
Fast and convenient!!
Fast and convenient!!
Response from RedBox RxJan 23, 2025
Thank you for your kind review!
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James R.
Jan 21, 2025
It was easy to set up video…
It was easy to set up video appointment. The consultation was professional, pleasant and great communication. Definitely would recommend.
Response from RedBox RxJan 23, 2025
Thank you for your kind review James and your very kind recommendation of our services!
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