RedBox Rx Reviews | Read Customer Reviews of redboxrx.com

RedBox Rx Reviews | Read Customer Reviews of redboxrx.com

RedBox Rx reviews

1,324 approved reviews, newest moderated first

Lauren H.
Jul 13, 2025
Great experience
Great experience. Fast service.
Response from RedBox RxJul 13, 2025
Thank you for your kind review Lauren!
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Elizabeth D.
Jul 13, 2025
Terrible Customer service and follow…
Terrible Customer service and follow up. I was a customer until they charged me for initially what was a missed delivery and then when delivered damaged due to exposure to heat. Even their pharmacist said it should be replaced but their customer service wouldn't do it. So I got charged for something that went in the trash. Ok so I switched to Amazon Prime RX.
Response from RedBox RxJul 13, 2025
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and appreciate you bringing these concerns to our attention. It’s clear that you didn’t feel your concerns were properly addressed by our team, and that’s not the experience we want for any of our patients. We’d appreciate the chance to talk with you directly to help resolve any lingering concerns and frustrations. Please feel free to give us a call at 844-733-2697.
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M H.
Jul 12, 2025
I took a chance when trying this site
I took a chance when trying this site, however it was simple to navigate and quick to communicate with any questions or concerns. Worth a try!!
Response from RedBox RxJul 13, 2025
Thank you for your kind review and for giving RedBox Rx the opportunity to help you with your healthcare needs!
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SD
Jul 11, 2025
Very satisfied by the service and…
Very satisfied by the service and quality. Would definitely recommend!
Response from RedBox RxJul 13, 2025
Thank you for your kind review and your kind recommendation of our services!
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Meredith
Jul 9, 2025
Give em a try, you won’t be disappointed
I have had nothing but positive experiences. Easy to use website, convenient online dr appts, medication shipped quickly, good prices, easy to get questions answered by helpful customer service folks…what’s not to like?
Response from RedBox RxJul 10, 2025
Thank you for your very kind review Meredith! We are so happy to hear you have had such positive experiences with our services. Truly our priority is to always give our patients the quality care and service they deserve. Patient care is our passion, and we love knowing that we have been able to do right by our patients. Thank you for your kind words and for trusting RedBox Rx with your healthcare needs!
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Barbara
Jul 6, 2025
Thorough med check
Thorough med check, prompt response.
Response from RedBox RxJul 9, 2025
Thank you for your kind review Barbara!
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RLL
Jul 4, 2025
Very disappointed with final price
Very disappointed with final price. It was much higher than advertised.
Response from RedBox RxJul 4, 2025
We’re sorry to hear about your concerns and appreciate the opportunity to address them. Our pricing is clearly displayed during the ordering process, and charges are only processed with patient authorization. We do not have access to withdraw more than the approved transaction amount. If there was any confusion about your order or charges, we’d be happy to review your account and clarify any details. Please contact our Patient Care Advocates at 844-733-2697, and we’ll do our best to assist you. We take all feedback seriously and strive to provide transparent, high-quality care. Thank you for reaching out.
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Susan C.
Jul 2, 2025
Amazing experience
Amazing experience, easy to use. Fast, accurate.
Response from RedBox RxJul 2, 2025
Thank you for your kind review Susan!
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