Clara B.
My experience has been extremely good…
My experience has been extremely good and helpful 👍
Response from RedBox RxMar 7, 2024
Clara, we are thankful you chose RedBox Rx for you care and we have been able to take care of your needs.

Over 1 million consultations have been completed by RedBox Rx provider network. Take back control of your healthcare with RedBox Rx. We are a telehealth provider and online pharmacy that offers transparent, affordable pricing on prescriptions and convenient online doctor consultations on your schedule. Our experienced, licensed providers are passionate about serving patients through telemedicine and provide access to care across more than 30 conditions. Providers specialize in mental health, women's health, men's health, dermatology and primary care. Take control of your health and wellness today with RedBox Rx.
RedBox Rx (redboxrx.com) has 1,324 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Clara B.
My experience has been extremely good and helpful 👍
Response from RedBox RxMar 7, 2024
Clara, we are thankful you chose RedBox Rx for you care and we have been able to take care of your needs.
Very Unhappy C.
You should safe me the money I paid for the video consultation, if you don't prescribe Aldactone to patients who suffer from a thyroid problems, period. I didn't have to pay $60.00 for three minutes, after she ask me about my thyroid, it was my response when I answered all those questions. Put it simple and clear when you don't want to deal with mixing medications, I was so disappointed.
Response from RedBox RxMar 6, 2024
Patient safety is very important to us. Sometimes it is not appropriate to prescribe medications due to other medications or medical history. If you would reach out to us directly with your name and the email associated with your account, we may be able to provide additional details.
Yanna
I paid $70 to not be given a prescription for a straightforward eczema rash. I used them since my insurance has a high deductible to meet. I think they want to send you prescriptions and since I chose to do pickup they won't give me the prescription. What a scam
Response from RedBox RxMar 5, 2024
I'm sorry our providers were not able to provide the treatment you wanted Yanna. Our policy is if our providers are not able to give you a prescription to treat your condition, we offer a refund for the visit fee. Please contact us at 844-733-2697 and we would be happy to process that for you.
Chad B.
Very thorough process and met with a great clinician. Highly recommend them!
Response from RedBox RxMar 7, 2024
That's great to hear Chad! Thank you for sharing your experience.
nikki W.
In all honesty I have been with this company since October. It started out with a bunch of promises that you could actually speak with a provider but that is not so. If there are questions or anything.. good luck! Charge again, also if you want to change or add different treatment another charge if you are lucky enough to even get someone to listen. Best advise not worth it at all.
Response from RedBox RxMar 6, 2024
Thank you for giving your honest feedback Nikki. Our service is a little different from other services that charge you a monthly subscription fee. We only charge you if you receive a service, so if you don't need to speak to a provider you are not charged anything. This gives more control to our patients and they don't have to worry about being charged a subscription fee even if they don't receive any services that month. You will only see a fee if you initiate a consultation with a provider or are shipped medication. There are no hidden fees through RedBox Rx.
Roy B.
Very easy process with great prices.
Response from RedBox RxFeb 26, 2024
Thank you Roy! Quick and convenient access to quality healthcare are reasonable prices is what we provider. We are so happy you were able to get the service you needed.
Emily
The concept of RedBox Rx is long overdue, and I'm so grateful that a friend recommended it. I've needed medication for a couple of different things and was unable to receive the prescriptions or guidance I needed from in-person doctors, mainly due to incompetence. With my last primary care doctor, I always felt like I knew more about prescriptions than they did, and I was getting nowhere. I've pretty much given up on the old-school health system. RedBox Rx has made it extremely convenient for me to get what I need, and at a decent price. As someone who heavily researches medications before I request them, I really like that I can choose the medication that I'd like to have a consultation about. The only reason I gave 4 stars instead of 5 is because not all of the RedBox Rx doctors have the same level of professionalism. For example, the first consult I had, the NP was professional and knowledgable–I felt like I was in good hands. The second consultation I had was odd, as she hardly showed her face on the screen which felt really bizarre, and she didn't really seem like she was paying attention to me or that she was prepared. I recommend that RedBox Rx pay closer attention to the experience for customers in the consultation and have certain best practices put in place. That being said, the two medications I've received have made a massive difference for me, and I will be continuing to recommend it to my friends and family.
Response from RedBox RxFeb 26, 2024
Thank you for your recommendation Emily. We do expect every provider to give the same level of service and professionalism. If you have not already done so, please reach out to us so we can identify the provider you are referring to. The experience you describe is not what we expect and we want to ensure that it doesn't happen to you or anyone else in the future. Please contact us at 844-733-2697 or email us at [email protected] at your earliest convenience.
Staci O.
Convenient, transparent pricing, cost effective, helpful and friendly service. Overall 5 star. Thank you!
Response from RedBox RxFeb 26, 2024
Thank you Staci! We appreciate you letting us know we are meeting your expectations. We love being part of your healthcare team!