RedBox Rx Reviews | Read Customer Reviews of redboxrx.com

RedBox Rx Reviews | Read Customer Reviews of redboxrx.com

RedBox Rx reviews

1,324 approved reviews, newest moderated first

James H.
Aug 3, 2024
Service
Service was decreet and efficient without a lot of hassle.
Response from RedBox RxAug 5, 2024
Thank you for your kind review James!
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Linda S.
Aug 3, 2024
Awesome experience
Awesome experience! So convenient, better than going to a dr's office having to explain what my concern is. Always get my product soon after purchase Redbox always keeps me updated.
Response from RedBox RxAug 5, 2024
Thank you for your kind review Linda. We do our best to provide the best service possible to all our patients as well as ensuring that our processes continue to be as simple and easy to use for everyone.
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Crockett
Aug 2, 2024
On renewal, the wrong drug was offered.
On renewal, an entirely different drug was offered.
Response from RedBox RxAug 2, 2024
If you would like to give our patient care team a call at 844-733-2697, we would be happy to help you through this issue.
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brooke S.
Aug 1, 2024
Fast, easy, quick!
So far this process has been incredibly easy. I am very impressed. I submitted my consult request at 8:20am, by 8:27am I was notified that my prescription was filled and on the way. No appointment, no calls, and most importantly no driving anywhere. Absolutely incredible. At this time, I can’t speak to the shipping or the product just yet but at this stage in the process I am very happy.
Response from RedBox RxAug 1, 2024
Thank you for your kind review Brooke. Our goal at RedBox Rx is to make the process of getting access to quality healthcare as quick and easy as possible for all our patients. We thank you so much for trusting us with your healthcare needs and sincerely hope we can continue to help you in the future.
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kristine D.
Jul 31, 2024
It was a grea Redbox experience
It was a great experience with Redbox.. it was quick and easy… I don’t have healthcare for a few months so this seemed the easiest thing. Probably not on Redbox but I was disappointed with the updates from USPS. They gave a delivery date, then missed it, then said running behind and no new updates until it was being delivered 21/2 days later. So other than post office delay, Redbox was great
Response from RedBox RxJul 31, 2024
Thank you for your feedback Kristine. We are glad you had a good experience with RedBox Rx as we do our best to provide quick and easy access to affordable quality healthcare. I do apologize for the delays in getting your order with USPS. In your location, we do offer a few different options of FedEx shipping at different price points should you ever need to get your prescription faster. If you ever have any questions about your order's shipping status or our shipping processes, our patient care team would be happy to take your call at 844-733-2697.
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john L.
Jul 31, 2024
This med arrived quickly
This med arrived quickly, and does nothing. Totally fake medication. Buyer beware.
Response from RedBox RxJul 31, 2024
I am sorry you are unhappy with your treatment John. If you would like talk to a pharmacist about your treatment or give a patient care team member a call at 844-733-2697 to discuss your concerns, they would be more than happy to try to help you.
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Jason E.
Jul 30, 2024
The fact that you require me to take…
The fact that you require me to take time from my day for a follow up and then you attempt to charge me more is garbage.
Response from RedBox RxJul 31, 2024
Hello Jason. A follow up visit is usually only required when your prescription is out of refills or if you would like to make a change to your treatment. We do offer many different treatment plans that include automatic refills. I see that the first day you were only prescribed a single fill without refills, and that is why another consultation was required to get another fill of your treatment. We only charge you if you receive a service, so if you don't need to speak to a provider you are not charged anything. In the questionnaire you filled out, you should have had the option to choose whether or not you wanted refills. You can always choose the option to get automatic refills and pause them later if you feel you maybe want to make changes to your medication or for some other reason. If you ever have any questions about refills, our patient care team would be happy to take your call at 844-733-2697.
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Mar de cristal G.
Jul 29, 2024
The best i’ve tried!
I used to have my skin medication with NuRx but after their bad customer service and them failing to notify me when meds were delivered I switched to Redbox RX. Best decision ever! My medication was delivered super quickly and their service is flawless. Recommended!
Response from RedBox RxJul 31, 2024
Thank you for your kind review Mar and for your recommendation. Our goal is to always to provide the best service possible at RedBox Rx, and if we do not meet that goal, please let us know so that we can make it right!
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