LH
Initially not good, great outcome
Initially, my visit was left in limbo. It wasn’t denied or approved. When I called customer service I got no answers or apologies, was transferred to pharmacy and then hung up on. Called back and was told I needed to have a video consultation. I spoke with a very kind nurse practitioner who took the time to ask lots of great questions regarding timing of my issues and other things that could be contributing. She explained the side effects and things I need to look out for and made good recommendations regarding future care. I’m not a bit surprised that this NP was such a professional. Every one I meet is always amazing!
Response from RedBox RxAug 7, 2024
Thank you for your review. Excellent service is a goal that we always strive for and want all of our patients to experience. If ever there is an aspect of our service that we can improve upon, please let us know so that we can make it right. We are so glad you were able to have a positive experience with your provider, and all of us at RedBox Rx thank you for trusting us with your healthcare needs.



