RedBox Rx Reviews | Read Customer Reviews of redboxrx.com

RedBox Rx Reviews | Read Customer Reviews of redboxrx.com

RedBox Rx reviews

1,324 approved reviews, newest moderated first

Kris S.
Aug 20, 2026
Simple process
Redbox RX’s process from the start to ordering refills is super simple. Prices are very fair and affordable.
Response from RedBox RxAug 24, 2026
Thank you for your kind review Kris!
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Cassandra
Aug 20, 2026
This Service Works
Redbox Rx has been working out for me for a year now & a it never changes. The only difficult hard is checking my blood but the results have never treated me bad. Delivery Service is great because it comes in a cold box to keep the medicine safe.
Response from RedBox RxAug 24, 2026
Thank you for your kind review of our services Cassandra! Thank you for trusting RedBox Rx with your care, and we hope to be able to serve you again!
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David J.
Aug 18, 2026
Fast, Professional, and Stress-Free
I had a great experience with RedBox Rx. The entire process was simple, from scheduling my appointment to meeting with the provider. The telehealth visit was on time, professional, and efficient. The provider listened to my concerns, answered my questions, and helped me get the prescription I needed without any hassle. The platform was easy to use, and everything was straightforward from start to finish. I would definitely recommend RedBox Rx to anyone looking for a convenient and affordable telehealth service.
Response from RedBox RxAug 19, 2026
Thank you for your very kind review and recommendation of our services at RedBox Rx David! We are so happy to hear of your positive experience and hope to be of service to you again!
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Ms. G.
Aug 18, 2026
Slow shipping service
They use UPS innovation and it significantly delays delivery. I almost hate that I even chose this company. Musely would never.
Response from RedBox RxAug 19, 2026
We’re sorry to hear that your experience did not meet your expectations. Your feedback is valuable, and we appreciate the opportunity to clarify our services. When you choose our pharmacy to ship your prescription(s), the default shipping method is through UPS Mail Innovations, which has an estimated delivery time of 3-7 days though there may be delays due to extenuating circumstances. We do offer expedited shipping through UPS as well, and the pricing and shipping options are listed on our website. The quickest way to get your prescription is to have it sent to your local pharmacy. While you would not be eligible for the discounted visit price when you choose to use our pharmacy, you would be able to get your prescription much more quickly especially if it is a medication you are needing urgently. If you have any additional questions regarding shipping or getting your prescription at a local pharmacy, please do not hesitate to reach out to our team at either 844-733-2697 or by email at [email protected].
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Grady C.
Aug 16, 2026
Everything was perfect except for the…
Everything was perfect except for the phone call i I received. The person who called me could not be understood and argumentative when I pointed it out to him. Luckily I was able to email the information.
Response from RedBox RxAug 19, 2026
Thank you for your kind review Grady! We are very sorry to hear about the phone call. If you would like to reach out to us via email at [email protected] with the name of that staff member, we would appreciate the opportunity to address this as we expect each and every member of our pharmacy and provider support teams to give our patients the highest level of care and service possible. Thank you for reaching out, and we are happy to have been of service to you at RedBox Rx!
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Drew M.
Aug 16, 2026
Steer clear of this company!
Received an email stating that the prescriber reviewed my information and prescribed my medication they took the money out of my account and then I get a phone call the next day which I missed call back and they said that the provider wanted to speak with me via video now if I was already prescribed it and they took the money out why telling me that I had to pay to see the prescriber too not happy I'm requesting my money back stay away from these people
Response from RedBox RxAug 16, 2026
Thank you for reaching out Drew. It sounds like maybe our provider support team reached out to you regarding your visit. If you would like to contact our team at either 844-733-2697 or [email protected], we would be happy to assist you with any issues with your visit and offer further clarification. We look forward to hearing from you, and the opportunity to improve your experience.
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Elena B.
Aug 14, 2026
Outstanding service
Outstanding service! The consultation was free, the doctor was so right on time on video call, explained everything perfectly, and approved my prescription on the spot. Unbelievably, my package was shipped out just 5 hours later! After being dismissed by my PCP and OB-GYN to get hair treatment, this place was a lifesaver. Thank you for such fast and professional care!
Response from RedBox RxAug 14, 2026
Thank you for your kind review Elena! We believe each and every patient that comes to us deserves the highest quality care and service we can provide! Thank you for trusting RedBox Rx with your care, and we hope to be able to serve you again!
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David M.
Aug 12, 2026
Great Experience
My experience with my prescribing nurse was delightful. She was very attentive and deeply cared about my medical condition.
Response from RedBox RxAug 14, 2026
Thank you for your kind review David, and we are happy to hear that you had such a good experience with one of our providers!
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