RedBox RxReviews of redboxrx.com

Response from RedBox RxAug 2, 2026

Thank you for reaching out to us. We always strive to reply to all emails within 72 hours and thank you for your patience during times of higher email volume. Unless your concern is urgent, we kindly ask that you allow up to 72 hours for a response before calling or emailing to request an update, as this helps us respond to all patients as quickly as possible. If you do need to follow up on your request, please reply to your original email rather than sending a new message. This keeps all of the information in one conversation and helps us assist you more efficiently. If your concern is urgent, please call us during business hours at 844-733-2697, and we will be happy to help you. Our normal business hours are Monday through Friday, 8:00 AM to 5:00 PM CST, and Saturday and Sunday, 11:00 AM to 3:00 PM CST.

Response from RedBox RxAug 4, 2026

Thank you for your kind review Kim! We do genuinely love to help our patients get access to the quality level of healthcare and service they deserve! Thank you for trusting RedBox Rx with your care, and we hope to serve you again!

Response from RedBox RxAug 4, 2026

Thank you for your kind review Rick! We look forward to serving you again through our services at RedBox Rx!

Response from RedBox RxJul 31, 2026

Thank you for your feedback Ashley. Our service is a little different from other services that charge you a monthly subscription fee. When you start a visit, there will be two charges. One for your physician consultation and a second charge for medication, if prescribed. Charges for any prescribed treatments are not included in the visit fee. We only charge you if you receive a service, so if you don't need to speak to a provider you are not charged anything. This gives more control to our patients, and they don't have to worry about being charged a subscription fee even if they don't receive any services that month. You will only see a fee if you initiate a consultation with a provider or are shipped medication. We offer many different treatment plans and many include automatic refills. In those cases you would not need another evaluation unless you run out of refills or need to consult with your provider for another reason. We understand that our service may not be right for everyone, but we believe that we can help many receive access to affordable, quality healthcare that might not receive it otherwise. Many of our patients do not have prescription insurance coverage or have high-deductible plans. Our visit fees and prescriptions costs are often less than typical insurance copays. While our prices vary by condition, we are focused on keeping prices as affordable as we can. If you ever have any questions regarding our services, you can visit the FAQ's section on our website redboxrx.com. Alternatively, you can also speak to one of our Patient Care Advocates by either calling us at 844-733-2697 or emailing us at [email protected].

Response from RedBox RxJul 31, 2026

Thank you for your kind review!

Response from RedBox RxJul 31, 2026

Thank you for your very kind review and recommendation of our services Mala! We truly love being able to help our patients receive the best possible care and service through RedBox Rx. Thank you for trusting us with your care, and we are so happy to have been of service to you!

Response from RedBox RxJul 31, 2026

Thank you for your kind review Noel!

Response from RedBox RxJul 31, 2026

Thank you for your kind review Tea! As we do ship prescription medication, we do have a protocol we must follow when a patient lets us know that a package was not received. We will do our best to resolve the issue in a timely manner and do our best to help you. If you have additional questions for our team, please do not hesitate to reach out at either 844-733-2697 or [email protected].