RecovryzoneReviews of recovryzone.com

Terrible products, worse service, tried to complete a faulty product return and they ghosted me.

STAY AWAY. Bought the ice bath and it leaked immediately. Was told we had to pay shipping or receive 10% refund to fix the problem ourselves. Now have problem with leaking sauna. Worst experience I’ve had with a company.

After a bit of back and forth regarding set up I'm happy with my pod. The original package didn't come with instructions so I'd recommend the company ensure they have clear set up instructions

This company does not care about customers. They are misleading, non responsive and I would never recommend them to anybody.

I bought the Smart Chiller + Ice Bath Max Combo. The price for this was amazing. I soon discovered why. The Ice Bath itself (this is their mid-range unit) was cheap and flimsy. The chiller simply never functioned. It threw errors out of the box and seemed to be rusted inside, which is crazy for a NEW unit that is supposed to pump water. The company makes support and returns very difficult, claiming restocking or cancellation fees are payable. Overall, a terrible experience. I still have not resolved this weeks after delivery, and I've NEVER been able to use the product. BEWARE

Ordered the sauna + ice bath combo during the Black Friday sales. Order turned up pretty quickly (considering I live in a regional area), and has been great ever since. Ice bath doesn’t leak, keeps water cold for quite a while, and the sauna is fantastic. Would absolutely recommend buying these products.

They mistakenly gave me a wrong order. Did not send any confirmation email and they said they mistakenly put my email wrong too.. did not want to give any refund and customer service is not great at all. Stay away!!!

I bought the Sauna Max during winter 2025 and it has been nothing but awesome. Gets up to temp in around 10 minutes, and I generally spend 20 to 30 minutes sweating it out. I used it basically every day for the whole of winter. Easy set up, easy to clean, easy to store during summer when not in use. I cleaned the kettle thoroughly every month or so as it gets calcification, and I wash the mat after every use. For the money, this has been an excellent buy and more than got my $ return.