I ordered the chip and it came right away. Easy site, great stuff. Love being sober ❤️
Response from RecoverychipMay 21, 2026
Thank you so much, Marilyn! Congratulations on your sobriety — it's an honor to be part of your journey. We're so glad the chip arrived quickly and that you had a great experience. Wishing you continued strength! ❤️
— The RecoveryChip Team
SM
Stephen M.
I have used recovery chips for a few…
I have used recovery chips for a few years and each year they have improved service and product. I appreciate the speed in which I receive my very important orders.
Response from RecoverychipMay 21, 2026
Thank you so much, Stephen! It means a lot to hear that you've noticed our improvements over the years — we work hard to make every order ship quickly because we know how meaningful these milestones are. We truly appreciate your continued trust and support.
— The RecoveryChip Team
JN
John N.
I never received my chip
I never received my chip. The shop app just says " in transit". It was shipped three weeks ago, no tracking info at all. 9 years clean and I do online meetings, I definitely won't be buying anything else from this place.
Response from RecoverychipMay 21, 2026
Thank you for taking the time to leave feedback, and congratulations on 9 years clean — that's a milestone worth honoring.
I'm sorry your chip didn't arrive. To keep medallions affordable, small single-chip orders ship via USPS First-Class letter mail, which doesn't include tracking. Because of that, we rely on customers to let us know if a chip doesn't show up so we can send a replacement right away — and we're always happy to do so at no charge.
Our team emailed you a couple of times to check whether the chip had arrived, but we didn't hear back. Your order has been refunded.
RB
Ronnie B.
From the ordering experience to delivery...
From the ordering experience to delivery, evrrything was great. The selection of items are vast, and they have an array of items for all types of people. Honestly, I was purchasing this for a friend to celebrate his sobriety and felt a bit overwhelmed by the amount of options to choose from... this is nothing bad, just I didn't know really what to get as I never did this before for anyone, but I settled on the pure silver Recovery Chip.
When you get to the ordering screen for the item, you have a section where you can put in notes, so I put in the reason and quick story behind the reason I purchased this gift for my friend. I think this is great, since I was able to put in the year(s) of sobriety for my friend and that it was a gift.
During the checkout screen, it allows you to provide a seperate address, so I can directly ship it to my friend while putting in my information for the billing.
The chip came in quicker than expected. I was surprised by the shipping speed, but was given a tracking number so I was able to give my friend a heads up and keep an eye out for the "gift" (I didn't tell him what I was getting him), and sure enough, it came right on-time and exactly when it said it would.
My friend called me and thanked me for the gift, but said, "Hey, I been sober for two years, not one." OH MAN, I read my text wrong, lol. I went back to the text of him telling me his sobtiety anniversary, and sure enough, it was two years. I read it wrong and purchased the one year. I played it off by saying, "Yeah, I missed your first one, so this is for that. I'll get you that two year chip soon," lol.
Suffice to say, I will be buying the two year chip real soon for my friend's two years of sobriety. I'm proud of him.
By the way, the company kept in contact throughout the entire process to ensure that I had any questions answered and no issues. Great service.
So, in short (and TLDR version):
Everything was great. There are a vast collection of chips to choose from. The chip is great quality and my friend loved it (it was purchased as a gift for him). Shipping was quick and tracking number was provided. The business keep in contact with you throughout the entire process. My friend loved the gift (I purchased the pure silver chip). I misread my friend's text, it was two years of sobriety, not one. I told him that was for the first year I missed (to play it off). Now, I will be ordering him a year two chip from Recoverychip. Definitely recommend.
Response from RecoverychipMay 21, 2026
Thank you so much for this incredibly thoughtful review, Ronnie! What a wonderful gift to give your friend — celebrating 2 years of sobriety is a huge accomplishment, and we're honored you chose us for both the 1-year and (soon!) 2-year chips. The pure silver chips are truly something special. We'll be ready when you place that next order, and please pass along our congratulations to your friend on his milestone. Thank you for the kind words about our service and the detailed feedback — it means the world.
— The RecoveryChip Team
BE
Ben
Order Never Received
Ordered from this website a few times, and I've never had an issue, until recently.
I placed an order on April 18. On April 19, a shipping label was created, but my order was never given to USPS for shipment. I reached out twice to ask for an update - no response. It has been almost 3 weeks since my order and I still haven't received it. Thankfully, I paid with Paypal so I was able to submit a dispute and get a refund.
Response from RecoverychipMay 21, 2026
Thank you for being a returning customer, and I'm truly sorry this order didn't reach you. I understand how frustrating it is to wait for something that never shows up.
For full transparency: your package was picked up by USPS on April 19 via Ground Advantage, but it never received a tracking scan after that initial handoff — which usually means it was lost somewhere in the USPS network before it could be processed. Unfortunately, once a parcel goes unscanned, we have no way to locate it on our end.
We received your PayPal dispute before we had the chance to coordinate a replacement, and the refund was issued to you in full right away. That refund stands regardless of the outcome.
MO
Monica
Excellent customer service and very…
Excellent customer service and very quick delivery!!!
I love my 1 year chip!!!
GL
Glenda
Beautiful 😍 coins.
Beautiful 😍 coins.
OL
Olivia L T.
The product came just as described. CUTE
The product came just as described and as what was shown in the description. I was a little nervous at first but the order came quickly, and was really great quality. We ended up purchasing some more for friends :) love the unique options that you don’t usually see. Thank you for