RebornartdollReviews of rebornartdoll.com

Item not the same as picture paint stains toxic smell and loose limbs

An absolute scam of a website and If I could give zero stars I would I order a doll back in December of 2025 I received the doll in January 2026 as the shipping was late and it didn’t arrive on the day they said it would, it didn’t look like the doll i ordered at all it was cheap and nothing resembling realistic look at all I have then been fighting since to get a 25% refund even tho I paid over £200 for this doll and I haven’t received the refund I’ve rang up my bank gone through my statements everything and I haven’t got the refund that was promised and I have been fighting since the beginning of January 2026 to get my refund that they do say gave back but haven’t and customer service is Crap and a a flipping pis take

The doll looks nothing like the picture. I received a cheap looking doll that I would never buy. Customer service is crap. They told me I could mail the doll back. The address is a Chinese address. The cost of shipping is 86 dollars. Really not a point in returning. Who knows if that is a real address

Got this doll for my daughter for Christmas and hair is falling out and the skin is all sticky. Contacted sippy a number of times and never received a reply. Worried I can’t dispute transaction now that sometime has gone past

I’m extremely disappointed with my experience. The doll they sent me was not the doll I ordered — completely different clothes, different accessories, and even a different doll altogether. When I reached out, they asked for photos, which I provided, clearly showing the mistake. They apologized but then only offered a 10% discount on the purchase of another doll. I replied explaining that I simply wanted the correct doll I originally paid for, and after that, they stopped responding entirely. No replacement, no resolution, just ignored emails. Very unprofessional and frustrating. I would not recommend buying from this website.

Actual baby isn’t what’s depicted in the description or picture at all. And for the love of God, do not pay extra money to get the rooted hair, when we opened the box, the dolls hair was all over her body. The hair comes off in patches and within one week the baby is bald. The hair just falls off, you don’t have to do anything to it, it just falls out. Complete waste of money.

I sent an email explaining that I received the wrong doll (caucasian) when I requested an african skin tone doll. The company’s respondents Mona or Alina did nothing to make the correction. They repeatedly stated the african doll comes in many shades. Clearly the picture I sent shows the doll being white. The first time I ordered the exact doll for someone else it was right one some how do they screw up the same exact order? And they refused to give me back my money or simply exchange the order out for me to receive the right one. In fact, they’ve stopped responding altogether. Completely ignoring and disrespectful to the customer. They need to be held accountable!!

I also got scammed. I am emailing back and forth and they started at 10%, 15% now 25%. Haven’t got anywhere. They sent me an address to mail the doll back to China for a full refund but no label. The label has to be provided by them since the doll is not what was advertised and on receipt. Last option is to go through PayPal so they can do aCharge back. Someone else recommended to do this and seems I might go that route.