alyssa L.
They scam, gaslight, and don't refund
One star is being way too kind. This company steals, scams, gaslights, and has awful customer service through and through. 1. They order cheap vinyl dolls from amazon, Alibaba, shein and then resell them as handmade artisan silicone reborns. Reverse search any one of their listings to see where it's originally sourced from. 2. They advertise that the dolls have heartbeat and coos when they do not. 3. They tried to gaslight me and tell me that the counterfeit product was made specially with variances from an artist, as if I didn't reverse search the listing. 4. When I accused them of stealing reborn artists work to sell cheap dolls and that I would file a lawsuit on the artists and other scammed victims behalf, they never denied the practices, they became worried and offered me a 5% refund increase on top of the measly 10 and 15% they offered. (Their refund offers only covered shipping and taxes which I did not have a problem with. I have a problem with the fake reborn I received.) 5. I traced their listings and company operations back to multiple other sites including reborndollsshop and babeside, therefore be weary of those sites as well. They are all owned and operated by rebornartdoll. I ordered a $120 handmade silicone doll and received a cheap piece of mass produced vinyl.