RebornartdollReviews of rebornartdoll.com

If I could give -10 stars I would! My daughter opened this gift on Christmas morning and burst into tears. The beautiful baby in the picture is nothing like the freakish doll we received. I have been in email conversations for 3 days, sent images and requested a refund… today they have told me the maximum I can get is 30%. I feel so stupid for not checking this was a legitimate site and I am blown away they are still allowed to operate! PLEASE DONT BUY FROM THIS PLACE! The return address offered was some persons house in China… the doll is horrendous and scary looking with matted hair and a bright red face! I will be doing my best to put warnings all over the internet!!

Similar experience to others. My daughters doll was not as pictured. Their customer service was junk so I just filed a claim with my credit card company as these guys are chinese scammers. They asked me to ship the doll to Mr. Ting in guangdong china. Unreal.

If I could give zero stars, my review would be more accurate. I never received delivery of my order. It was lost in transit. This company refused to give me a refund. They have over $200 of mine that needs to be refunded and they will do nothing to help. They are completely fraudulent and I would recommend any customer avoid this site.

Follow up: I filed a dispute with my bank and got my money back! This company is a complete scam. The product I received was cheap, defective, and nothing like what was advertised. The hair started falling out almost immediately, and now the eyes are literally falling out of the doll. This is beyond poor quality — it is unacceptable and borderline fraudulent. What makes this even worse is the customer service. I contacted them multiple times requesting a refund, and instead of taking responsibility, they deliberately avoided the request, gave vague excuses, and kept trying to dodge any real resolution. It’s clear they have no intention of standing behind their products. This feels like a company that takes people’s money and hopes they’ll just give up when problems arise. I feel completely taken advantage of. Do not trust the photos, the descriptions, or the promises — they are misleading. Save yourself the frustration and do not buy from this company.

I paid $100 for a doll that isn’t hardly worth $20. I literally could’ve found the same quality doll in a walmart. I asked to return, even if just for store credit. Customer service contacted me saying the best they can do is a 10% refund!!! Please don’t waste your money on this scam site!!!

Ordered a silicone baby fir my Granddaughter, paid over $100.00 for it Looks like a $20.00 doll off Walmart shelf! Nothing like the one I ordered!!!!!! I will give this away before giving this To my granddaughter!!! DO NOT BUY FROM THESE SCAMMERS!!!!!!!!!!!!!!!

I received a plastic doll that did not coo, breath or cry and it was not even slightly cuddlyI. It was not what I paid for either. I ordered a doll that was cloth center with crying, cooing, heartbeat and simulated breathing. What I received was an ugly all plastic doll with nothing I requested and paid for. They refused to fix the mistake and offered a 10% discount on the doll that was not what I ordered. Then the doll fell apart within an hour or so of being played with by a 7yr old.

Terrible!!! Don’t do it!!! Just received the “reborn doll”; looks nothing like the pictures! Requested full refund and return - haven’t heard back yet.