RealSelf is the largest, most trusted online resource for people wanting to learn about plastic surgery and other cosmetic procedures—and connect with top doctors and aesthetic providers. Wherever you are on your aesthetic journey, we’re here to guide and empower you along the way.
RealSelf (realself.com) has 340 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
realself.com
Website
realself.com
Category
Malls & Marketplaces
Location
Seattle, Washington
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 83% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Real Self is a dishonest organization whose sales person did not follow through with what was promised and the free trial ended up being a $350 per month non-refundable 3 month contract.
Response from RealSelfAug 12, 2021
We’re sorry to hear about your concerns. The contract you signed was set up to auto-renew after your initial contract term. This is common practice for marketing, so you don’t forfeit your ad space or lose your account benefits. This is explained in the Terms and Conditions of your contract, but we hear that you don’t feel this was adequately explained to you and we will update how we communicate this to new clients going forward.
After we received your cancellation request, this was processed in line with the contract Terms and your account is now closed.
MV
Mina V.
Terrible moderation practices and…
Terrible moderation practices and approval/review processes. They highly censor what goes on the site.
Look for reviews and responses in multiple avenues, don’t rely on this site.
Response from RealSelfMay 24, 2021
Thank you for sharing your feedback. We're sorry to hear you felt your question was censored because it wasn't published. It's never our intent to cause upset.
For questions about healing or recovery, we suggest speaking to your surgeon directly. Your surgeon is familiar with your medical history and will be able to perform an in-person exam to answer your questions.
Your wellbeing is important to us. If you find that your doctor isn't able to help, we're always happy to help you get a second opinion. Please contact our support team ([email protected]) for assistance.
JP
Jessica P.
Ridiculously corrupt site
There are multiple doctors on RealSelf who give patients blatantly false information about the surgical anatomy of the vulva and risks of vulvar cosmetic surgeries.
Despite so much blatant evidence these surgeons are operating blind to surgical anatomy involved, the satisfaction rate remains absurdly high.
Satisfaction rates for a number of procedures appear absurdly high given known complication rates for procedures like breast augmentation and liposuction.
The numbers are not believable. And the positive reviews for doctors who demonstrate they have no clue what they are doing are not believable.
On top of this, I’ve been contacted by multiple women who tell me they have been bullied into taking reviews down and kicked off the site. This appears to cause bias in what RealSelf allows to be said.
Additionally, it is sick how creepy old men are recommending labiaplasty, breast augmentations, and even clitoroplasty to insecure teenagers!
Response from RealSelfAug 12, 2021
Just like consumers, doctors use RealSelf to share their personal opinions about cosmetic procedures. Our goal is to give people space to contribute to the community, and it’s inevitable that not everyone will agree with all opinions, all the time. As long as discussions are respectful and meet our Terms of Service, we welcome all contributions.
The doctors who share their opinions on RealSelf pass rigorous checks of their credentials before they can participate on the site. They can only post content about their core specialty (for example, plastic surgery or dermatology), and their content goes through a moderation process before it appears online. We never allow content from anyone under the age of 18, and we make a point of highlighting the risks of procedures like labiaplasty (for example, this RealSelf News article on why botched labiaplasty is so common: https://www.realself.com/news/how-to-avoid-botched-labiaplasty).
If you find an issue we should investigate, please email our support team ([email protected]) with a link to the content you’re concerned about, and we’ll look into it.
AL
Alex
Do NOT trust them!
Do NOT trust them!
They are a total scam. They called everyday until we agreed to start advertising. We signed a 1-year contract and then that auto renewed without our permission for a 2nd year.
Totally ripped us off!
Response from RealSelfMay 4, 2021
Hello,
Thank you for taking the time to share your feedback with us. You signed a contract that auto-renews until you cancel. This ensures that you receive uninterrupted service on your account and do not lose your ads to competitors.
Your contract is now cancelled. Our Billing team has tried to reach you about your account but we haven't heard back. Please reach out to them ([email protected]) and they'll be glad to assist you further.
DI
Diana
Fake website
Fake website, do not trust the doctors ads. Full of fake reviews. Even full of fake reviews under this website. Be smart.
Response from RealSelfAug 12, 2021
Our goal at RealSelf is to help people make confident decisions, and the authenticity of reviews is an important part of that mission. We have a full-time moderation team that verifies every review submitted to us, using a combination of software analysis and human inspection. When we detect an issue, we don’t publish the review.
RealSelf community members play an essential role in keeping the community safe. If you have concerns about a particular review, we want to know! Please email our team ([email protected]) with a link to the review, and we’ll look into your concerns.
LA
Laul
No free consultation
I asked four doctors for a free consultation through this website. None responded even though they were advertising a free consultation. Waste of time.
Response from RealSelfApr 9, 2021
Thank you for reaching out and I'm sorry you didn't hear back from the doctors. We ask all doctors to respond within 3 business days. We would like to find out who you contacted so we can follow up.
Please email us ([email protected]) and we can either connect you directly to the doctors' offices now or find others in your area who are available.
SK
sujan K.
Realself is using my real identity of…
Realself is using my real identity of photo of question asked by me which I feel more unsecure
I am using a legal action if this problem isn't solved
Response from RealSelfApr 9, 2021
Thanks for contacting us. Only your chosen username is displayed on the site, but it looks like you entered your real name by mistake. We’ve changed your username to an anonymous name; you’ll receive an email to confirm this. To help protect your privacy, we also removed your photo from your question.
Please let us know if we can help with anything else.
CO
consumer
Dishonest
Dishonest. I had a botched surgery with Da Vinci plastic surgery in VA. Reviewed my experience and posted it. A week later the review had disappeared to be replaced by a handful of glowing five start reviews. Don't trust it.
Response from RealSelfAug 12, 2021
As a consumer resource, the authenticity of reviews is extremely important to us. All reviews go through a moderation process -- which includes both software verification and human moderation -- before a review is published. Reviews are only removed from RealSelf if they violate our Terms of Service.
We tried to get in touch with you through Trustpilot’s messaging feature but we didn’t receive a reply. Please email our team ([email protected]) so we can look into your concerns further.
