RealSelfReviews of realself.com

It’s not easy to post pictures

I've used Real Self for a few years and it always feels like an authentic site to interact with. It feels like a safe space to post your personal journey. My lipedema journey post surgery has been challenging. Yet, I reached a milestone that wouldn't have happened without intervention. Finding a surgeon that can adapt his skills to my medical history was a relief after months of trial and error. I'm very grateful.

I was very satisfied with my hair transplant. The service was excellent, the staff were friendly and professional, and everything was very clean and hygienic. Everything went perfectly. I highly recommend this clinic.

Honest reviews

Everyone was helpful, knowledgeable and respectful. The entire staff, as well as the doctor and nurses, made this a positive experience. I am delighted with my results, and I would do it again.

My reviews of specific clinics weren't allowed to be posted and even emails were guarded. And the fake reviews I flagged weren't even touched.

I have had a profile on RealSelf for many years, but I have become increasingly uncomfortable with both its commercial model and its approach to review moderation. My first concern is the way surgeons are presented to prospective patients. My experience is that if a patient searches for a particular surgeon and arrives at that surgeon’s RealSelf profile, they may then be presented with and directed towards other surgeons who pay RealSelf for greater visibility. This creates an uncomfortable commercial dynamic: surgeons can feel pressure to pay the platform in order to avoid potential patients being diverted towards paying competitors. In my view, the distinction between independent patient information and paid promotion should be much clearer. My second concern relates to the handling of repeated negative reviews. I recently raised a case involving an individual posting about treatment from more than a decade ago, including matters relating to the hospital rather than simply my surgical care, while also posting repeatedly across several other review platforms. I explained to RealSelf that I considered this pattern to amount to harassment. RealSelf reviewed the complaint but decided that the review could remain. I fully support patients’ right to describe both good and bad experiences, and surgeons should expect legitimate criticism. However, there is an important distinction between genuine patient feedback and a sustained campaign of repeated online posting by one individual. In my experience, RealSelf’s moderation policies do not adequately recognise that distinction. A platform carrying considerable influence over doctors’ professional reputations should, in my view, have particularly transparent commercial practices and robust safeguards against its review system being used in this way. I am disappointed that my recent dealings with RealSelf have left me with concerns about both.

i felt that they mis-advertised, and they often resprecent doctors and or others that do not have a good track record. I think they should do more due dilgence than just take someones money. It makes me not trust real self.