Patty L.
We’ve used them twice now
We’ve used them twice now, very informative and took the time to answer all of our questions.
Response from Real GeniusJan 7, 2022
Thank you for being a repeat customer!

We make the loan process easier and more efficient. Our world class team of experts and cutting edge technology has helped more than 50,000 people with their home lending needs
Real Genius (realgenius.com) has 689 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Conyers, Georgia
Excellent
689 approved reviews, newest moderated first
Patty L.
We’ve used them twice now, very informative and took the time to answer all of our questions.
Response from Real GeniusJan 7, 2022
Thank you for being a repeat customer!
Caren L.
Very thorough and helpful. I had attempted to use a couple other companies to refinance. Consumer direct was a breath of fresh air. Helpful, quick and didn’t keep changing rates and fees on me as other companies had done. I very much appreciated the help from the gentleman that initially assisted me. Thank you !
Brian
Fantastic. The best deal with the best streamlined service ever. The value compared to other lenders is unmatched. Getting an executive membership just for a mortgage is totally worth it.
Victoria R.
I will only use Consumer Direct for any and all of my mortgage needs. I have closed or refinanced with them 5 different times. Mike Eller is amazing and I have yet to have a problem with this company. They are very fast and efficient and the paperwork is easier than buying a car.
David
We dealt with Consumer Direct Mortgage twice. The first time in 2016 we did a refinance with them and it was a 5 stars work; everything went through smoothly with no problem. However, the second time it was a refinance in 2020 and it wasn't so smooth, it took them 71 days to finalize our loan. Overall we are happy with the company since they offer very competitive mortgage rates and fees, and they are not a small company.
Response from Real GeniusJan 5, 2022
Thank you David for taking the time to leave us a review. We appreciate your repeat business!
Troyce B.
Great, everyone is awesome! They made everything went great.
Mark
Recently tried to remove my PMI and it took months to take care of. When I call to get a payoff amount to get the loan down to 80%, I either didn't get an answer, got an incorrect amount, or got a different amount calling back. I would go ahead and make the payment, and then request the PMI removal only to be told I had to pay more. I eventually got it removed but paid several months of PMI in the process.
Response from Real GeniusJan 4, 2022
Thank you for taking the time to make us aware of the issues you faced. Your feedback will be shared with our management team.
Oh
Great refinancing experience!