Real GeniusWe make the loan process easier and more efficient. Our world class team of experts and cutting edge technology has helped more than 50,000 people with their home lending needs
Real Genius (realgenius.com) has 689 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Conyers, Georgia
Excellent
689 approved reviews, newest moderated first
Rajiv K.
Truly customer centric service, excellent response times, and good rates. What more can one ask for!
Response from Real GeniusJan 5, 2022
Hi Rajiv, we appreciate the positive feedback. It means a lot. We will share this with the team!
Aaron L.
Fast, friendly and responsive.
Response from Real GeniusJan 5, 2022
Hi Aaron, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We will share this with the team
Pa
Everything was fine until they underestimated my escrow account. Now I'm stuck with 200 plus dollars a month on my payment.
Response from Real GeniusJan 5, 2022
Thank you for bringing this to our attention. We will share your concerns with our team.
Customer
Super Easy and Efficient!
Response from Real GeniusJan 5, 2022
Thanks for taking time out of your day to review us. Hope you have an amazing day!
Yariel B.
Great rates and good customer service!
Response from Real GeniusJan 5, 2022
Yariel, we’re so happy to hear you had a good experience. We look forward to assisting with your mortgage needs in the future.
Matt
Consumer Direct Mortgage was very helpful with our refinance. The process took about three months due to the high industry volume in the fall of 2020, but the team was very responsive and great with guiding us through the process. I would definitely recommend them
Response from Real GeniusJan 5, 2022
Thank you for allowing us to assist with your mortgage needs. We appreciate your patience during such a busy time!
Seth
I have worked with ConsumerDirect twice in the last 2 years. A refi and a new home purchase. No problems. Very responsive and great rates!
Response from Real GeniusJan 5, 2022
Thank you Seth, for your repeat business, We look forward to assisting you again!
Sean M.
Had great luck With Consumer Direct Mortgage that I came back and used them again for a second time. Jerry Austen was quick to follow thru on all my questions and concerns. Thanks again Jerry!
Response from Real GeniusJan 5, 2022
Glad to learn your experiences were positive. We will share your comments with Jerry!