Real GeniusWe make the loan process easier and more efficient. Our world class team of experts and cutting edge technology has helped more than 50,000 people with their home lending needs
Real Genius (realgenius.com) has 689 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent
Investments & Wealth · Seal Beach, California
Excellent
Investments & Wealth · New York, New York
Excellent
Investments & Wealth · Conyers, Georgia
Excellent
689 approved reviews, newest moderated first
DW
We have done two mortgages with ConsumerDirect and have been extremely pleased with both. We've experienced a very efficient application process, thorough followthrough on all open items, clear communication, and a very simple closing process. Will use again without question.
Reynaldo L.
Excellent service and great rates. Process was simple and very straightforward.
LaDonna J.
The mortgage professionals kept me updated and were very professional at all times.
Praveen H.
Efficient process, good rates
Homeowner
Terrible customer service. Terrible communication.
Response from Real GeniusJan 11, 2022
We are sorry to hear that you did not have a good experience. We will share your concerns with our management team.
Michael L.
The rate was the best, the paperwork and closing were smooth enough to recommend. I would do it again but I hate refinancing. However it’s worth the pain.
Jonathan
I've used Consumer Direct twice for refinancing. Both times the situation was seamless. Excellent communication, excellent process with minimum stress. Couldn't speak more highly based on the people I worked with both times. I would absolutely turn to them FIRST if I needed to establish a future mortgage.
Terry
Good price, competent service, keeps promises