Readers.com™Reviews of readers.com

I had the same experience as other reviewers. I ordered two pairs of glasses back in December and I never received them, it’s almost February. I contacted them to find out updated information. They sent me an email in response to say there were some unspecified issues. They then asked me if I still wanted them. I said yes please send them. A new email arrived that said that one of the pairs I ordered wasn’t available and they are sending the other. The second pair, were a cheap and a bit lame pair on sale. I ordered because they cost what shipping would have. So they are sending the ones I couldn’t care less about.

I ordered glasses around December 26th. I received no confirmation of order or anything else. You received your money. I finally got in contact with customer service and was told the glasses were no longer in stock. I get 2-4 emails daily from you and you couldn't email and give me a chance to order something else or refund my money, Is this how you operate your company? I have ordered before and had no problems. I finally spoke with someone and money will be refunded. You should have offered me a chance to order something else at a discount or something. I see you don't value your customers.

Got a reader glasses from readers.com a week ago for which I paid close to $40; didn’t last long ; broke down today. Do not by any product from this company

Hello Readers.com Hello Jackie, thank you for helping me with the exchange. I really do appreciate your willingness to assist & sharing the information I need for my next selection of glasses. Great customer service ! 😊 Thank you Jackie. Benjamin C

I have been buying glasses from this company for years, and have never had any problems. Until my last order. I ordered a gold frame and received silver. I don't wear silver, so sent an email asking how to have them replaced. No answer. Three emails later.. still no answer!! Needless to say they have lost a customer, and I've stopped referring others.

Hinge broke within 3 months. However, I didn't call them until 2 weeks later. Would not send another pair. Better to buy at Walmart or TJ Maxx where they always will take an item back.

This is a scam website pretending to sell cheap textbooks. They take your money and never answer any contacts!

My husband ordered 3 pairs in March of 2023. They never arrived, but we were charged on our credit card. Husband emailed and was told that the package arrived at our Post Office, but when I look up the tracking code (in July) it looks as though the package was never mailed. Additional emails to the company have received no replies. Out over $60!