Readers.com™Reviews of readers.com

The usual. Love the sunglasses. The shape, the frame color, lens color, fit. Easy to get simple bifocals for reading. They arrive fast either from the company or through Amazon. The frames break within a month or so. I treat them with kid gloves. This time I put them on my bureau after wearing them. Tried them on twice but decided on a different pair for the day. After about 3 days I picked them up to try on and frame at the top of lens was cracked and jobs fell out. That makes pair number 5 in 18 months. It also marks the end of my journey with Readers.com. if other quality sunglasses companies made it easy to buy their glasses with 2.5 bifocals for reading, no presciption, I would havevnever bought the 3rd pair.

Bought my stepfather a bunch of glasses at readers.com bc they're one of the few places that carry a strong reading glasses prescription. It was under $50 for 4 pairs of glasses mailed out, with a strength I can't find ANYWHERE. After, I realized I should've checked reviews, and boy was I scared!! So many negative things were being said. I was going to cancel my order, but was told to just wait it out. I'm glad I did! They arrived on the date expected, less than a week after ordering. Prescription appears correct. One style of glasses were not available. I received an email and refund before I knew there was a problem. Would it have been nice to know ahead of time that this style was sold out? Yes Did it cause any kind of hiccup for our order? No, thankfully. I had even called customer service to ensure the address was correct and the phone was answered promptly, professionally, and I was quickly assured everything was accurate. No issues with this company. Seems maybe COVID-19 caused some serious hiccups inside the company, perhaps they're newer, or smaller? Idk. But I didn't see any of the problems so many other people had with readers.com Maybe I just lucked out. I hope YOU get to luck out with them, too.

Ordered there 2 other times a few years ago. First order sent wrong glasses but after complaint, sent right one. Second order received right glasses. This time, ordered 3 pairs. One was on sale $9.00, second full price $17.95 and third pair on sale $10.00. Only sent 2 pair, the one full price and then charged me $17.95 for the $9.00 pair. No one answers phone and no live chat until 12:00 EST. Poor service and total rip off this time.

The last two pair of readers I purchased broke; one pair cracked at the frame and the second pair the screw kept coming out. I also ordered bifocal readers, and the bifocal part was not wide enough nor high. For what they charge, sale or not, their product is garbage.

Reading glass broke at hinge after only infrequent use over a period of 11 months.

It's incredible to me that all the negative reviews are generally the same. I have been buying for a few years now. The first pair I still have, yet the dozens of subsequent pairs i purchased broke at the hinges within weeks. I just rationalized these as disposable glasses due to the cheap price but cool styles; but, i can no longer do this because i can't even get a month's use out of them. If you do buy, stay away from the plastic frames. I have given them hundreds of dollars each year for really nothing, I was about to repeat the same insanity just now with another $100+ order, but these reviews on Trustpilot solidified my experience and finally broke this dysfunctional spell ... moving on!

I have been buying readers from this company for a few years and I tell myself, don't waste anymore money. The quality has become shabby with the prises rising. The last 3 pair I bought broke within a week's time for various reasons, stem snapped off, lens popped out and so on. I will not invest any money into poorly constructed Eyewear. Which is really a shame, I've enjoyed the different styles

This company states that they have easy returns. No you don't! I received a pair of defective glasses that are loose on the side and you can't even return without paying a fee for a defective item. No phone service no nothing. I will not use this company anymore. I will most likely have to dispute with PayPal or my bank.