RavenoxReviews of ravenox.com

Response from RavenoxMar 22, 2024

Hello Donna, Thank you for providing feedback. Please note that discount offers state "Some exclusions apply". The Purple Martin bird products you purchased are excluded items. Thank you for your purchase. Regards, Customer Support

Response from RavenoxMar 22, 2024

Hi Mark, Thank you for your excellent feedback about our Natural Hemp rope, which is not treated with any chemicals. We are pleased to hear that you "and your cat" are happy, and we look forward to serving you again. Thank you for your business! Best Regards, Customer Support

Response from RavenoxMar 21, 2024

Hi Andrea, We are thrilled to hear that the leash met your expectation. Our teams strive to provide the best experience possible for our valuable customers. Thank you! Best Regards, Customer Support Team

Response from RavenoxMar 21, 2024

Hello Francis, Thank you for providing feedback. Please note that this is a "carrier" issue. If we would have received communication from you prior to leaving this review, we would have been more than happy to provide the information listed below. Your order was paced on Friday, 03/15 at 1:43 PM. The warehouse closes at 3:30pm, MON-FRI. We are also closed on weekends. The package was picked up by USPS on 03/18, which means that it was "shipped in one business day". Mail carriers are responsible for updating the tracking status, after the package is picked up from our warehouse. Thank you for your order. Regards, Customer Support Team

Response from RavenoxMar 21, 2024

Hi Jay, Thank you for taking the time to share your excellent feedback with us and the community. We are happy to hear that we met your expectations. Thank you for your support, and we hope to serve you again in the future. Best Regards, Customer Support Team

Response from RavenoxMar 13, 2024

Hi Antonio, Thank you for sharing your feedback. Please note that we pay shipping costs up front and pass the costs on to customers. Thank you for your purchase. Best Regards, Customer Support

Response from RavenoxMar 12, 2024

Hi Dawn, Thank you for taking the time to share your excellent feedback with us and the community. We are happy to hear that we met your expectations. Thank you for your support, and we hope to serve you again in the future! Best Regards, Customer Support Team

Response from RavenoxMar 11, 2024

Hi Jan, Thank you for taking the time to share your feedback with us and the community. We are happy to hear that you are satisfied! Thank you for your support, and we hope to serve you again in the future! Best Regards, Customer Support Team