Ropes, cord and hardware for any and every application.Ravenox, one of the world’s leading manufacturer suppliers of ropes and cordage, caters to all rope requirements, offering the widest variety of cords at unbeatable prices coupled with fast and efficient service.Why Choose Ravenox?Fastest Lead TimesFree SamplesRapid QuotesFactory Direct PricesSmall Minimum OrdersDirect ManufacturerCertified Service Disabled Veteran Owned Small BusinessGet Quote
Ravenox (ravenox.com) has 893 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
ravenox.com
Website
ravenox.com
Category
Home Goods Stores
Location
Burlington, North Carolina
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 97% of reviews.
Latest
Most recent review: December 2025.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
The quality and feel of the leash is great. Great colors, too. We purchased one for us and once I received it, I was so pleased we ordered one as a gift. Our friends were very pleased, too.
Response from RavenoxApr 2, 2024
Hi Peter, Thank you for sharing your excellent feedback with us and the community. We are thrilled to hear that our leash met your expectations and that our product was shared as a gift. Thank you for your support! Best Regards, Customer Support Team
WY
wyspurcreations
Great company to do business with
Fast shipping! Great prices! High quality products!
Response from RavenoxApr 1, 2024
Hello Wyspur, Thank you for taking the time to share your excellent feedback with us and the community. We value your support and hope we have the opportunity to serve you again. Best Regards, Customer Support
JG
JG
Good, durable chew toys
My German Shepherd and Belgian Malinois really enjoy these ropes as tug and chew toys. They are not indestructible, but they do last a long time.
Response from RavenoxMar 29, 2024
Hi John, Thank you for taking the time to share your review with us. We are thrilled to hear that your dogs enjoy our Cotton Rope Dog Toys and that they last a long time. We strive to provide high-quality products for our customers and their pets, and we hope to serve you again. Best Regards, Customer Support
CU
customer
Great leash.Good selection
Good selection. Excellent quality.
Good service with quick delivery.
Response from RavenoxMar 28, 2024
Hi Janice, Thank you for taking the time to share your feedback with us and the community. We are happy to hear that you are satisfied! Thank you for your support, and we hope to serve you again in the future! Best Regards, Customer Support Team
SG
Sabrina G.
Best dog leash I have ever used
Best dog leash I have ever used. It helps me control my german shepherd better and I am less afraid of my hands getting injured because it is so soft and has some give to it.
Response from RavenoxMar 27, 2024
Hi Sabrina, Thank you for sharing your excellent feedback with us and the community. We are thrilled to hear that our Handmade Natural Hemp leash assists in keeping your hands and your dog safe. Thank you for your purchase and support. We appreciate you! Best Regards, Customer Support Team
JL
John L.
Uncertain
I’m uncertain…still waiting for delivery of polyester rope🤷♂️.
Response from RavenoxMar 26, 2024
Updated 03/27/24: Hi John, the status of the rope availability changed, after customer support reviewed your feedback on 03/25. The production team reached out via email and informed you that the "black" Solid Braid Polyester rope is not available. They offered white instead. Please reply to the team and inform them if white Solid Braid Polyester rope will work for you. Best Regards, Customer Support
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Previous reply 03/25/24: Hi John, Thank you for your feedback. Please note that the order was placed on Friday, March 22nd, at 2:21 PM, shortly before our warehouse closed. We are also closed on the weekends. Our standard shipping timeline is 3-4 business days MON-FRI. Your order should ship by Thursday, 03/28. An email will be forwarded to you when the item ships. We hope you understand and will update this review when the rope is received. Thank you for your purchase. Best Regards, Customer Support
MM
Michael M.
I did not have a smooth transaction…
I did not have a smooth transaction when I submitted my resale certificate. I should be able to call your wholesale side, but the retail side was the only contact I could reach. I was told that I had to email the wholesale side. I could not be transfered. I ended up just paying the tax out of frustration.
Response from RavenoxMar 25, 2024
Hi Michael, Thank you for your feedback.
We communicated with you numerous times on the 13th and 14th, about the "taxable to non-taxable process*.
We asked you via the email below to let us know which account you would be using, and we will inform the accounting team.
Thursday, Mar 14, 8:32 am
Hi Michael,
If you have access to either of the previous accounts, one of those accounts could be converted to tax-free. Please note that you would have to be able to log in to one of the accounts.
Let us know which account you would be using, and we will inform the accounting team.
Best Regards,
Customer Support)
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One week later we received the email below after we had already provided the required information.
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Michael Malley
Wednesday 7:29 am March 20, 2024
I need a response from someone interested in doing business. I have sent in my California Resale certificate and would like a response for confirmation of receipt. I just made purchase and had to pay tax because the old Buyer’s info was in place.
NOTE: We did not receive confirmation from you about changing an existing account or setting up a new account.
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We reviewed our records. One minute, after the above reply was sent, we received a call from you. Our agent was told the process was ridiculous and was hung up on.
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NOTE: Various employees at multiple locations handle inquiries. All communication is required in writing so that all employees have all of the information available in writing via email communication.
Regards,
Customer Support Team.
DS
DEBRA S.
Perfect!
Perfect rope for our project!
Response from RavenoxMar 26, 2024
Hi Debra, thank you so much for taking the time to share reviews for both our products and our services. We are thrilled that your experience is 5-star. Thank you for your support and for being a valuable member of the Ravenox Team. We appreciate you! Best Regards, Customer Support Team
