R.A.D® GlobalReviews of rad-global.com

I placed my order one day and had them the following day. They arrived in pristine condition are very comfortable and appear to be of very high quality. Very happy with my purchase.

#RAD.US.220077 - Greedy company. They don’t care for their customers. I bought the v2s. I wear size 12 with every brand. They say it is true to size. Nope. They says shoes fit snug. I said okay. I will wear it a few times and they will for better. Nope. So, I contact them asking a for a small discount to buy another pair size 12.5. I knew that I was not going to be able to return my current shoes because their return policy sucks. They offered me nothing. They got the YouTubers hype their products and they are making millions. Owner soon will sell his business to a big group and enjoy the retirement. They don’t give a crap about people who actually pay for their shoes. Shoes are great but just understand what you are buying. If you are okay with their greediness then you will love your shoes if they fit you properly.

Horrible customer service!!! Order#US.210696-1, I received the order in just for the shoes, the Running ones for the first time this past week and they hurt my feet a lot in the middle. I cannot even wear them because they hurt so much they gave me a little blistered on the side of my feet and I sent them a picture showing them what had happened to me and even like that they’re telling me deal with it. We don’t really care your past the window or whatever they’re saying but this is a quality issue. it’s not a window that I just want to return it back. It’s actually a manufacturer issue with the shoe and they refuse to help me. I want my money back and I’m not going to stop till I get it because it’s not right that it’s my first time shopping with this company and they want to keep my money, their shoes have something on the inside that it rubs on the side of my feet over and over again and it hurts like hell I want my money back!!!!!!

Had a pair of trainers a year - lasted really well, worth the price and wash well too. Perfect fit and very good quality.

I have been a Rad Pro for years. I had a running shoe (Synth) burst in the toe box. I sent pictures and provided explanation. The shoes were used for less than 10 miles. I did a sprint workout on concrete and the tear that occurred on my last rep while decelerating was attributed to the impact of my feet hitting the ground even though I landed on my back from a hamstring pull with the show split. Interesting, take on that, but nonetheless I use my powers as a consumer.

Absolutely shocking customer service. I’ve been a loyal customer from the start and have always spread the word and been a great advocate for the brand. I have encountered my first problem this morning when I was travelling and had to use my R1s for a rope climb. Whilst they’re not my standard training shoe I thought they would withstand a couple of climbs as I had no alternative. However; they immediately burnt through the sole and I actually struggled to finish the workout. When I contacted customer service I merely got fobbed off and got told that I shouldn’t have used this type of shoe. Whilst I appreciate that it isn’t for standard rope climb use it is a shoe/trainer and should withstand this impact. What was even worse what the response I got. No courtesy, no future discount, nothing. I am so disappointed that my RAD journey had to end this way. Never again and I will make sure I spread the word. Shame as they have lost a lot of business. A lot.

I had a really disappointing experience with RAD Global. I placed my order on August 27, and the shoes still haven’t arrived. The tracking information hasn’t been updated, and despite sending emails and direct messages, I haven’t received a helpful response. I was excited to support the brand and was even considering buying another pair, but the lack of communication and customer service has made that difficult. Customers deserve clear updates, especially when an order is significantly delayed. Unfortunately, based on this experience, I cannot recommend RAD Global.

Es gab etwas Schwierigkeiten zum Ende hin hat aber alles mit der Retoure und dem Umtausch geklappt.