R.A.D® GlobalReviews of rad-global.com

If I could give this company a zero I would. I ordered 2 Christmas presents for my son in November (today is December 19th) and it said on 12/1 it shipped. When you track the shipping, only a label was created but FedEx never received the package. I have emailed them 6-7 times and they keep saying they will check on it. I have asked for a refund so I can buy him something else and they won't refund me. Terrible customer service and I think it might be a scam!!!

Brilliant service. Received items very quickly after ordering. I had to make a return and also make contact with a query. Communication was excellent and efficient. Great trainers too!

I would give them a zero if I could. Their buying experience is horrible, you cannot get anything. This is the second launch where I attempted to purchase some shoes. Everything was crazy from selecting a size adding it to your cart putting your info in and putting your credit card info in and when you finalize the purchase it kicks it back and tells you sold out. All in like 20 or 30 sec. Freaking horrible and they have the nerves to say they use the same shopping cart system than Nike or nobull. No you don't, I buy shoes from Nike all the time and my purchases are secured during the process. I am done with them, many other options out there

Black Friday event. They wanted to do something different and make it available to all europe but in the mean time penalised their UK customers. They made me pay £30 for delivery which wasn’t even express (3 weeks) then I had to pay and extra £47 in customs charges because they were shipped from Spain. I tried to speak with RAD and they was so rude and unapologetic. I tried to be nice and calm as these pair or trainers now cost me £220. She just spouted company jargon at me and was very condescending. I will Never shop with RAD again

RAD has top-tier customer service. Quick to respond. Friendly. And extremely accommodating. No questions asked. If you're looking for a new kick that is as premium as the team behind it - then definitely check RAD out.